Shantiay Simmons

Decatur, GA *****

ad43kv@r.postjobfree.com

+1-404-***-****

Result-oriented customer service team leader with strong cash-handling background. Aiming to obtain a growing company that allows the ability to utilize my proven skills to evolve. Effective communicator taking direction well and possessing a history of excellence in work and service provision.

Core Qualifications: *Microsoft Office *Cash Drawer Balancing *Outlook *Data Entry; *Typing 38 wpm *Customer Service *Problem Solving *Time Management

*Patience *Communication

Authorized to work in the US for any employer

Work Experience

Shift Leader

Little Caesars - Riverdale, GA

October 2022 to Present

· Assisting store manager with employee’s development including, teaching, training, and caching all employees on shifts.

· Utilizing critical thinking skills to resolve complicated customer service problems with a professional and calm demeanor.

· Provide customers with a quick and accurate service

· Cash drawer maintenance.

· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Truck Driver Class A

Covenant Transport - Chattanooga, TN

August 2023 to March 2024

Drop and hook

Load/unloading

Flagger

AWP - Atlanta, GA

March 2023 to December 2023

· Set up safe work zones with proper equipment

· Communicate with your partner to keep everyone safe

· Control traffic flow with stop/slow paddles

· Provide outstanding service and protection to customers Crew Member

Zaxby’s - Lithonia, GA

June 2023 to November 2023

· Provide customers with a quick and accurate service

· Cash drawer maintenance.

· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Shift Leader

Dunkin Donut - Lake City, GA

September 2023 to October 2023

· Assisting store manager with employee’s development including, teaching, training, and caching all employees on shifts.

· Utilizing critical thinking skills to resolve complicated customer service problems with a professional and calm demeanor.

· Provide customers with a quick and accurate service

· Cash drawer maintenance.

· Provide extraordinary customer service, food preparation, and cleanliness and hygiene. Warehouse Team Member

UPS - Lithonia, GA

September 2023 to October 2023

· Completes shipments by processing and loading orders.

· Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

· Completes deliveries by driving truck or van to and from vendors.

· Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.

· Promotes clean shipping supply area by complying with procedures, rules, and regulations. Crew Member

McDonald’s - Lithonia, GA

May 2023 to August 2023

· Provide customers with a quick and accurate service

· Cash drawer maintenance.

· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Education

High School Diploma

Elizabeth Andrews High School - Stone Mountain, GA August 2020 to May 2021

Skills

• Delivery driver experience

• Food service

• Shift management

• Packaging

• Customer service

• Driving

• Load & unload

• Guest services

• Customer service

• Tractor-trailer

• Warehouse experience

• Communication skills

• English

Certifications and Licenses

Driver's License

CDL

Contact this candidate