Customer Service Administrative Assistant
Resume:
Teresa Machinski
Apartment 204
Walkertown NC 27051
ad43ko@r.postjobfree.com
US Metal Crafters 2021 – 2024
Worked with sales, manufacturing, customer service and executive staff to manage daily production requirements and maintain growth opportunities for the company.
Handles incoming calls.
Get all necessary information to enter a new customer and give information to Accounting Department.
Inputs new orders into the system and generate comprehensive paper work containing detailed information for Engineer to make traveler for production team.
Liaises with customers and sales team to relay updates ensuring customer satisfaction.
Input information into to the production schedule with relevant information.
Order material needed to produce the order.
Make purchase orders for shipping to send outsourced orders to correct Vendor.
Undertakes any additional tasks as assigned by management.
MT Embroidery 2010 – 2021
Administrative Assistant – Sales, Production, Fulfillment & Customer Service
Provided administrative and executive support within busy office. Work directly with sales and production teams and reported directly to owner.
Handle incoming Call.
Worked directly with customers to help them with designing and choosing the products they will need.
Compare quotes from outsourced vendors to get the best price and be able to keep the price low for the customer.
Enter all orders into system.
Full knowledge of DTG machine and computer data to run program to produce product for customer
Self-taught using Adobe Illustrator to create logo for customers.
Order inventory.
Order merchandise for customers.
Undertakes any additional tasks as assigned by management.
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