PARMEET KAUR

** ******** ********, ********

ad43jz@r.postjobfree.com

437-***-****

Motivated and highly professional customer service representative with 1-2 years of

experience. Really hardworking and team player and can work good under pressure . Seeking to

utilize strong organizational skills and attention to detail to support efficient office operations by

providing excellent administrative support and fostering a productive work environment.

Experience

Sales Associate : Aug 2022 – Dec 2022

H&M, Brampton, ON

• Assisted customers in selecting products, answered inquiries, and provided product

information.

• Processed sales transactions, handled cash, credit card payments, and maintained

accurate sales records.

• Managed inventory levels, restocked merchandise, and ensured the store's visual

appearance met company standards.

Customer Service Representative : Jan 2023 – April 2023

Popular Pizza, Brampton, ON

• Build and maintain relationships with customers to understand their needs and

recommend products or services that meet those needs.

• Achieve and exceed monthly sales targets through proactive sales strategies, upselling,

and cross-selling techniques.

• Provide exceptional customer service, resolve issues promptly, and ensure customer

satisfaction to foster long-term relationships.

• Answered constant flow of customer calls with minimum wait times.

• Collaborate with sales team members.

Administrtative Assistant : May 2023- Dec 2023

Blue Giant, Mississauga, ON

• Manage and coordinate office operations, including scheduling appointments,

maintaining files.

• Keep record of the products that have been made in a day and send the record to

superiors.

• Prepare and distribute internal and external communications, such as emails, and

reports.

• Maintain office supplies inventory, order supplies as needed, and ensure proper

functioning of office equipment.

• Provide administrative support to executives and team members.

Education

Bachelor of Computer application : 2018 – 2021

Amity University, Madhya Pradesh, India

• Understanding of web technologies such as HTML, Microsoft word or excel.

• Knowledge of programming languages like C, C++, Java and oracle.

• Basic understanding of Computer Networks.

Wireless Networking : 2022-2024

Lambton College, Mississauga, Ontario

• Learned how to use CISCO for making networking diagrams.

• Knowledge of project management concepts, tools like Microsoft Project.

• Familiarity with various operating systems such as Windows.

Skills

• Soft Skills: Communication, Teamwork, Problem Solving, Leadership Quality, Time

Management.

• Technical Skills: Programming languages, software tools, Microsoft office tools.

Languages

English, Punjabi, Hindi.

Contact this candidate