Customer Engagement Sales Consultant
Resume:
Vipin Thampi
***********@*****.***
Bengaluru, Karnataka, India
PROFESSIONAL SUMMARY
Motivated and adaptable professional with a proven track record in both sales and marketing. Skilled in customer engagement, negotiation and building relationships. Possesses a keen ability to supervise and cater to individual needs and goals. Experienced in managing communication channels and client portfolios. Capable of multitasking and problem-solving. Dedicated to achieving set goals, efficient, paying attention to detail and timely. WORK EXPERIENCE
Owner
Jan 2019 - Present
V Care Service • Bangalore, Karnataka, India
Provided services such as Door step Car washing and Detailing Sales and service of Used Two Wheelers.
Handling finances, and providing payment receipts. Actively engage in sales processes to promote and sell used bikes to customers. Negotiate pricing and terms with Customers.
Prepare and complete sales-related paperwork and other documentation required for the sales process.
Cultivate positive relationships with customers to encourage repeat business and referrals.
Fitness Trainer
Mar 2013 - Oct 2018
Impact Fitness • Kochi, Kerala, India
Personal Training for Customers based on their fitness goals, medical history, and preferences.
Demonstrate and guide clients through proper exercise techniques. Offer basic nutritional advice and guidance to support clients in making healthier dietary choices.
Provide motivation and emotional support to keep clients committed to their fitness routines.
Maintain a safe workout environment by teaching proper equipment usage and addressing any safety concerns.
Established and Maintained trust and positive relationships with clients. Managing all the communication channels and maintain client record. Marketing and Promoting the Fitness Services.
Sales Consultant
Jan 2012 - Dec 2013
Geeyem MotorsPvt Limited (Chevrolet Motors) • Kochi, Kerala, India Meeting the Monthly Target, Daily Lead Generation, Conversion of Enquiry to Sales, Customer Face to Face Meeting
Collection of Payments and Required Documents from Customers Maintained strong Relationships with Customers, Corporate, Fleet Owners and Government Offices
Responsibility of Safe and Fastest Delivery of Vehicle Transport Supervisor
Jan 2010 - Dec 2011
Pyramid Logistics and Transport • Kochi, Kerala, India Developed and maintained strong relationships with Customers, Logistic providers and Vendors
Resolve problems concerning Transportation, Logistic System or Customer Issues Coordination with the Drivers, Service Centres and Transport Authorities Renewal of Insurance, Taxes and Permits for all Vehicles Oversee Employees Compensation
Maintaining the Record of Vehicle Maintenance Report Daily Updates of Records and Report
Monitor Incoming Emails and Ensure Quick Response
Courier Coordinator
Jan 2007 - Dec 2009
Jupiter Couriers • Kochi, Kerala, India
Collection of MIS Reports from all the branches
Prepare the combined MIS Report and submission
Handling the traffic of Outbound courier packages
Preparation of Documents for Dispatch and Ensuring the quality of packing Leading, and Managing the Outbound Courier and Packing team EDUCATION
Diploma in Computer Hardware and Networking
National Institute of Technology • Kochi, Kerala, India Bachelor of Engineering
East Point College of Engineering and Technology • Bangalore, Karnataka, India Not Completed
Grade XII
May 2000 - May 2001
Central Board of Secondary Education • Kochi, Kerala, India SKILLS
Microsoft Office
Critical Thinking
Sales and marketing
Time management
Multi tasking
Computer Proficiency
Problem Solving
Adaptability
Customer Service
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