Customer Service Financial Reporting

NAME : HEMA A/P MARAN

NO TEL : 017-*******

ADDRESS : NO 12 JALAN BISTARI 2 TAMAN BISTARI 43950

SUNGAI PELEK SELANGOR

EMAIL : ************@*****.***

NATIONALITY : MALAYSIAN

DATE OF BIRTH : 27 MAY 2001

EDUCATION

2008 – 2013 : SEKOLAH KEBANGSAAN METHODIST SUNGAI PELEK 2014 – 2018 : SEKOLAH MENENGAH KEBANGSAAN SUNGAI PELEK WORK EXPERIENCE

2018 UNTIL NOW : PUSAT WANITA BERDAYA

- This is my part time job of Secretary Of PUSAT WANITA BERDAYA Helping Single Mother Women, B40 And Also Housewives By Providing Various Programs So They Can learn From Them And Started Small Business.

- Prepared timely and accurate financial reporting and analysis.

- Achieved service time and quality targets.

- Picked up additional tasks to aid team success.

- Exceeded goals through effective prioritisation and consistent work ethic.

- Spoke to comunitee in multiple languages to resolve problems and answer questions 2019-2021 : OPERATOR ASSISTANT AT ON SEMI CONTRUCTIONS

Work as a machine handling operator.

Work as a QC.

Leader of the team.

Lead the team that has been given to me.

Control and handle all the inventory things

2021-2022 : PENKO SDN.BHD

Cashier

promoter

Leader of the Store checking

Serve customer

Doing recruitment

2022-2023 TELEMARKETING

The Direct Marketing Of Goods Or Services To Potential Customers Over The Telephone Or The Internet.

Responsible For Talking To Pontential Customers On The Phone And Face To Face.

Sales Products

2023-2024 : OPERATION EXECUTIVE (FWCMS) SDN BHD

Handle all foreign workers visa process

Handle foreign worker bio medical

Check pessport and visa worker

Check the company details as well before the company do the clearance

Well communicate with company bosses and customer.

IMMIGRATION KLIA ( INTERNATIONAL KUALA LUMPUR )

CUSTOMER SERVICE

Skills

Microsoft office

word – excellent

Excel – moderate

Publisher – moderate

Soldering

Very well

Typing

Excellent

Language :

Bahasa malay : spoken-moderate

:Written – excellent

English : spoken – excellent

: written – excellent

Tamil : spoken – excellent

Driving license : DA

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