PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ARRIELLE K JACKSON

Green Cove Springs, Fl 33043

352-***-**** ad439a@r.postjobfree.com

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. With several years in the Customer Service field, including call centers, retail, and radio dispatch. All while building an exceptional skill set.

Data Entry

Property Inspection

Digital and Physical Counts

Administrative Support

Cycle Counting

Microsoft Office

Customer Satisfaction

Product Inventory Counts

Inventory Organization

Excellent Communication

Lease oversight

Property tours and inspections

Fair housing policies

Maintenance requests

MCLANE COMPANY

Inventory/Counter Penns Grove, NJ July 2022 - March 2023 Developed inventory reports to provide management with comprehensive data on inventory levels. Completed physical inventory counts of up to 100 each day. Performed data entry and completed proper paperwork. Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.

MILLER FRISHMAN GROUP

Leasing Representative Panama City, FL May 2021 - July 2022 Greeted clients, showed apartments, and prepared leases. Verified tenant incomes and other information before accepting lease applications. Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

352-***-****

HOLIDAY INN RESORT PANAMA CITY BEACH

Front Desk Clerk Panama City Beach, FL July 2021 - October 2021 Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Collected room deposits, fees, and payments.

Used internal software to process reservations, check-ins and check-outs. Confirmed important personal and payment information for compliance with security and payment card industry standards.

Answered multi-line phone system and transferred callers to appropriate department or staff member. SELF-EMPLOYEED

Fitness Instructor • Owner Jacksonville, FL November 2016 - July 2022 Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.

Explained use of exercise equipment to all participants, prioritizing safety at all times. Designed innovative fitness plans to keep clients engaged. Maintained clean and organized workout environment to enhance overall fitness experience. CONVERGYS CORP

Tech Support August 2016 - November 2016

Troubleshot and diagnosed problems to accurately resolve wide range of technical issues. Trained users on how to operate components and systems. Responded to support requests from over 50 end-users and patiently walked individuals through basic troubleshooting tasks.

Explained technical information in clear terms to promote better understanding for non-technical users. ADT LLC

CSR/Technical Support II Jacksonville, FL March 2014 - April 2016 Handled up to 75 customer inquiries and suggestions courteously and professionally everyday, Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. KOHL'S DEPT STORE

CSR Palm Coast, FL November 2012 - March 2014

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered constant flow of customer calls with minimal wait times. Updated account information to maintain customer records. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer EDUCATION

needs and resolving concerns.

Processed customer service orders promptly to increase customer satisfaction. PALM COAST DATA

CSR Palm Coast, FL August 2010 - June 2012

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered up to 50 customer calls on average with minimal wait times. Followed up with customers about resolved issues to maintain high standards of customer service. Updated account information to maintain customer records. Met customer call guidelines for service levels, handle time and productivity. WINN, STORES, INC

Property Intern October 2008 - December 2009

Property Showings Application Screening POS Reconciliation Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Conducted regular inspections of both interior and exterior of properties for damage. Conflict resolution and error management for customers and service contractors Performed condition and safety inspections for big box stores, landscaping and parking lots NO DEGREE A.A.

Daytona State College

Ormond Beach

NO DEGREE A.A.

Florida State College At Jacksonville

Jacksonville, FL

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