Hershey
Johnson
BALTIMORE, Maryland
W: ad437h@r.postjobfree.com
Skills
• Problem-solving
• Strong communication
• Attention to detail
• MS Word
• Positive attitude
Professional Summary
I've been a medical assistant for 10+ years of experience who is patient centered. I've developed strong relationships with patients and their families. through empathetic communication, a respectful attitude, and excellent customer service. I'm efficient and a reliable team player.. Experience
East Baltimore Medical Center Baltimore, MD
April 2022 - Current
Registered Medical Assistant
Implemented care and efficiency improvements to support and improve office operations
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Explained procedures to them to reduce patient anxiety and increase cooperation
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Exam rooms and medical equipment were sanitized, restocked, and organized by me.
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Assist patients with appointments, medication refills, and prior authorizations
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Mercy Family Care Physicians Baltimore, MD
June 2018 - May 2022
Registered Medical Assistant
Explained procedures to patients to reduce anxiety and increase cooperation
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Assisted with routine checks and diagnostic testing by collecting and processing specimens
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• Immediately informed provider of any unusual or urgent circumstances
• Scheduled patients, assists with refill requests and prior authorizations. Baltimore Medical System Baltimore, MD
April 2016 - May 2018
Medical Assistant
• Logistics
• Triaged patients and record medical history
• Assisted clinicians with in-office procedures.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
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Education
January 2012
Certificate as Registered Medical Assistant - Medical Assistant All-State Career School, Baltimore, MD
June 2024
Medical Administrative Assistant
Ultimate Medical Academy, Clear Water, Florida