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Customer Service Patient Care

Location:
Prosper, TX
Salary:
20
Posted:
April 18, 2024

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Resume:

D E STINY

H I L L

469-***-****

ad433j@r.postjobfree.com

Aubrey, Texas 76227

PROFESSIONAL SUMMARY

Certified Phlebotomist confident with venipuncture, arterial and finger stick blood sampling. Excels in calming patients, preparing specimens, and managing high-volume workflows. Well-versed in HIPAA requirements and laboratory standards with proficiency.

A detail-oriented healthcare professional trained in collecting blood and other biological specimens. Handles biohazards and sharps carefully while supporting patients and maintaining the confidentiality of personal data. SKILLS

• Venipuncture • Blood collection

• Infection Control • Specimen Preparation

Quality Control and quality

assurance

• • Butterfly needle technique

• Blood culture collection • Patient Care

• Sample labeling • Patient support

• Sample storage • Syringe method

• HIPAA Compliance • Specimen handling

• Capillary puncture • Skin puncture

• Communication abilities • Customer Service

• Excellent Communication • Critical Thinking

Profession in Goggle forms and

Microsoft applications

EXPERIENCE

UPS Store, Brent Foxx, Dec 2023 - Apr 2024, Frisco, Texas Assist customers with document services; Pack merchandise for shipment and process the shipment; Ring Sales in a computerized register.

Maintained reports of transactions and greeted customers when entering and leaving the establishment.

• I Assist customers to determine the best way to ship their packages.

• I maintained a clean, customer-friendly environment in the store.

• Organized shipments in the correct category before being shipped off. Used my computer knowledge to help track orders as well as create one for customers.

EDUCATION

High School: Diploma

Texas Connexus Academy, Houston, Tx, Jun 2023

• Graduated with 4.0 GPA

• Awarded honor roll

Buisness associates: Buisness Arts and Science

Collin community college, Frisco, Tx, Aug 2026

• Expected to graduate August 2026.

Certification: Phlebotomy

NTX Training Institute, Denton, Tx, Mar 2024

Studied abroad at NTX Training Institute. Intense training on learning how to do a variety of procedures such as the venipuncture, capillary, and specimen as well as the glucose tests. I passed the Training Program as well as the NHA exam.



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