Raleigh, NC +1-919-***-**** ad42xc@r.postjobfree.com https://www.linkedin.com/in/xliu67/

HIGHLIGHTS OF QUALIFICATIONS

•Expert in User Research and Data Analysis: Demonstrated proficiency in spearheading user research initiatives, employing methodologies like surveys, interviews, and usability testing to gather critical insights, and utilizing advanced statistical tools (e.g., SQL, Python, NLP) for data analysis to inform UX design decisions.

•Cross-Cultural UX Research and Communication: Managed international UX research projects, analyzing and synthesizing complex cross-cultural data into actionable insights, and communicated findings effectively to diverse stakeholders, enhancing global user experience understanding.

EDUCATION

North Carolina State University, Raleigh, NC Aug 2018 - Present

•PhD Candidate, Developmental Psychology

•Honored with the NCSU Psychology Emeritus Fund for outstanding graduate student research (2022-2023)

Beijing Normal University, Beijing, China Sep 2014 – Jun 2018

•Bachelor of Psychology

PROFESSIONAL EXPERIENCE

People Analyst, North Carolina State University, Raleigh, NC Jan 2023 - Aug 2023

•User Psychology & Product Specification Alignment: Spearheaded user research initiatives to understand user needs and product specifications, utilizing Qualtrics surveys to gather critical data that enhanced user-centered strategies.

•Usability Testing & Persona Creation: Conducted concept and usability testing, analyzing feedback to create detailed personas that guided the design process, ensuring products met customer needs and expectations.

•Data Analysis: Processed complex datasets, conducting Exploratory Data Analysis (EDA), and feature selection; developed predictive models using logistic regression, multilevel modeling, and decision tree algorithms to generate insightful research outcomes and support data-driven decision-making.

•Interaction Model Development & Evaluation: Led the development of interaction models based on comprehensive user data, evaluating their success in meeting user needs and enhancing the overall user experience.

Researcher, FABB Lab, North Carolina State University, Raleigh, NC Aug 2018 - Jan 2022

•UX Research & User Engagement: Enhanced user experience for over 30 lab members by orchestrating operations, interviews, and refining onboarding processes, fostering a collaborative and productive environment through user-centric methodologies.

•Data Management for UX Insights: Mastered SQL and Python to manage relational databases, supporting user experience studies by ensuring data integrity and accessibility, which facilitated the development of informed, persona-based design strategies.

•Comprehensive Project Management: Streamlined over 10 projects using Asana, and Google Suite, enhancing lab efficiency, and aligning project deliverables with user needs by implementing effective schedule management, documentation, and communications.

•Educational Initiatives for UX Skills Development: Imparted UX research and design skills to over 200 researchers through specialized training sessions and workshops, covering SPSS, SAS and R coding, methodology, and literature search techniques to elevate team capabilities in user-centered design solutions.

RESEARCH EXPERIENCE

Features of Emotion and Attitudes for Respect in Interpersonal Relationships Sep 2019 - Present

•Leadership: Directed a complex, international research project on interpersonal respect, showcasing leadership in coordinating and integrating diverse cultural perspectives from the US, Chile, Japan, Korean American, and China into a cohesive, impactful study.

•Global UX Research Design: Engineered a comprehensive research strategy using interviews, surveys, and questionnaires to explore the nuances of interpersonal respect across different cultures, enhancing the understanding of global user experiences.

•Advanced Analytical Methods: Analyzed complex data sets from over 1000 participants using advanced statistical and computational techniques, including regression, Structural Equation Modeling, Factor Analysis, and NLP, utilizing platforms such as SPSS, SQL, R, SAS, Python, NVivo, and Dedoose.

•Cross-Cultural Insight & Communication: Synthesized complex, cross-cultural data into compelling narratives and insights, effectively communicating findings to diverse stakeholders at academic conferences and public workshops.

Understanding Race and Emotion in the School Setting Dec 2018 - Present

•Comprehensive Data Collection & Analysis: Led intricate research projects using diverse methodologies like surveys, interviews, and usability tests, gathering detailed data from over 500 participants through SQL and Stata.

•Optimization Through Experimental Analysis: Conducted A/B testing and other experimental methods to refine and optimize research strategies, enhancing the effectiveness of feedback and initiatives.

•Insightful Reporting & Strategic Recommendations: Translated complex data findings into compelling narratives and visualizations, producing public reports that provided clear, actionable recommendations based on rigorous data analysis.