Yoshajandy Negrete
Caldwell, ID 83605
ad42wm@r.postjobfree.com
PROFESSIONAL SUMMARY
Hardworking Customer Service focused on completing work quickly to consistently exceed targets. Resolute team member accustomed to taking on challenging tasks. Dedicated to business success. I learn quickly and am willing to do so. I am honest, reliable, and hardworking. SKILLS
● Experienced and accomplished personal support technician
● Fluent in English and Spanish
● Excellent customer service skills
● Experience in Word, Excel, Outlook, PowerPoint
● 40 WPM and 10-key proficiency
● Data entry
● Multitasking
● Receptionist
EXPERIENCE
Family Medicine Residency of Idaho (FMRI)- Receptionist, Scheduler 2019-2020
• Schedule appointments and follow up for patients.
• Excel spreadsheet for account receivables
• Patient referrals
• Communicated via phone, email, and fax with other health care professionals. Consumer Direct Solutions, Nampa, ID - Habilitative Support Specialist
2017 -2019
● Focus on the client’s individual long-term needs
● Pursue that with a high degree of commitment, integrity, and credibility.
● Be mindful of the daily work in a manner that would strengthen the client’s trust.
● Dedicate 100% of my time to the client to truly be influential in the client's life.
A&R Case Management, Nampa, ID - Care Giver
2015-2017
● Provide functional supervision of clients
● Oversee resident’s schedules consisting of doctor’s appointments, medication intake, recreational activities, and family visits.
● Established solid relationships with clients, co-workers, and administration alike
● Performed light housekeeping duties including cleaning and meal preparation Horizon Solar - Sales Representative
2014-2015
● Made outbound calls to potential clients who paid high electric bills
● Offered solar energy to potential clients to help lower their utility bill
● Set appointments, provided accurate information on any questions customers had
● Resolved customer concerns
Advocate for Inclusions, Nampa, ID - Behavioral Support Specialist 2012-2014
● Observed and provided support to children who have emotional and behavioral issues.
● Worked with children of all backgrounds including but not limited to age, disability, and/or behavioral situations.
● Analyzed and kept detailed records of client behavior and then used that information to help improve their daily life activities.
● Supported children’s emotional and social development with one-on-one situations EDUCATION
Nampa High School - General Studies
Class of 2012