Human Resources Customer Service
Resume:
* “ .
Marie Kovacs on oe
***********@*****.***
Seeking mutually beneficial, full-time employment with an employer who treats their human resources
with dignity and respect while allowing those employed to put their knowledge and skills into practice
while continuing to learn and add to their toolbox
SKILLS
© Customer service approach to all Highly ordered organization capabilities
High quality written and verbal Principled approach to time management
communication
Exceptional attention to detail ¢ Employable efficiency with limited
supervision
EXPERIENCE
Four Corners Health and Rehabilitation, Clermont, FL Office Coordinator
April 2014 - September 2016
> Patient-centered approach centered around meeting each patient's treatment goals
Verification of insurance and initiation of authorizations in a timely manner
Collection and recording of point of service payments
Scheduling and rescheduling of appointments
Patient in-take procedures: identification verification, accurate demographics, insurance
information, required signatures for documents ensuring accurate billing and legal medical record
input
> Extensive practices used with bill payers such as HMO, Commercial Workers compensation,
Medicaid and Medicare Programs
> Proficient with Webpt and Kareo
Chenango Memorial Hospital, Norwich, NY Access Care Representative
May 2007 - August 2011 Bed Control Maintenance
> Administration and registration of incoming patients including HIPAA compliance
> Patient in-take procedures: identification verification, accurate demographics, insurance
information, required signatures for documents ensuring accurate billing and legal medical record
input
> Demonstrated ability to organize, prioritize and handle multiple demands and interruptions while
maintaining a high energy, flexible and optimistic attitude
Bergen County Carpenters Local #15, Hackensack, NJ Administration Assistant and
May 1993 - Month 1996 Bookkeeper
> Assist executives, supervisors, and staff with numerous varied tasks as needed
> Maintain schedules, meetings, and conferences
> Responsible for office operations in terms of supplies and materials required for efficiency
> Answer and direct incoming calls while greeting clients and guests
> Controlled all tasks regarding Accounts Payable, Accounts Receivable as well as Month-end
Reports
EDUCATION
DCMO Boces - Pole Campus, Norwich, NY — Licensed Practical Nurse
June 2014 - October 2015
SUNY Morrisville Community College, Morrisville, NY — Nursing AAS.
2007 - 2011
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