Maurice Burnett

**** ******** ***. *******, ** 901-***-**** ad42sf@r.postjobfree.com

OBJECTIVE

Information Technology Specialist responsible for maintaining, processing and troubleshooting computer systems and operations. Duties include assisting in the design, preparation, editing and testing of computer programs. Assists in the planning, configuration, management, and monitoring of the wide area network (WAN). Performs Information Assurance (IA), provides the security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation; network operations service desk management, which includes incident and problem processing, availability management and user interaction.

WORK EXPERIENCE

Amazon; Nov. 2021- Aug. 2023

●Receive and put away inventory

●Get customer orders ready and pack them up

●Use hand scanners to read bar codes on products

●View prompts on screens and follow the directions for assigned tasks

●Troubleshoot problems

●Ensure products meet quality requirements

Package Handler; United Parcel Service, April 2019- Nov. 2021

●Loading, unloading and sorting packages for delivery

●Use a variety of tools and equipment such as conveyor belt, scanners and hand held tools.

●Confirm packaging labels

●Adheres to all warehouse safety guidelines

●Reports any issues to supervisor

United State Army; May 2013- Dec 2018

1st Armored Division, Fort Bliss - El Paso, TX

●Senior Information LAN Manager for 4th Battalion, 6th Infantry Regiment

Configures information processing equipment into required operating configurations; performs senior operator and systems administrator duties and unit level maintenance functions on assigned computer systems; compiles production report data and quality control information; assists less experienced soldiers in the installation, operation, and maintenance of information processing equipment; writes, analyzes, edits, tests, and modifies computer programs; drafts program operation manuals and technical program requirements documents; troubleshoots software using established debugging procedures.

●Information System Analyst for 123rd Brigade Support Battalion

Serves as a Sustainment Automation Support Management Office (SASMO) Information Systems Analyst; responsible for the installation of software, validation, and maintenance of Standard Army Management Information System (STAMIS) for 3rd Armored Brigade; troubleshoots all Standard Army Management Information Systems (STAMIS) software and hardware issues; ensures that all STAMIS systems are on the latest Software Change Package (SCP); responsible for adding STAMIS systems to the network and ensuring that File Transfer Protocol (FTP) is configured.

Expeditionary Signal Battalion, Fort Shafter - Wahiawa, HI

●Information System Operator for the Expeditionary Signal Battalion

Supervises the deployment, installation, operation, and unit level maintenance of multi-functional/multi-user information processing systems. Determines requirements, assigns duties, and coordinates activities of personnel engaged in information system analysis and maintenance. Develops and administers on-site training programs. Performs system studies using established techniques to develop new or revised system applications and programs. Writes final design programs, operational manuals, procedures, and requirements documents. Analyzes telecommunications information management needs.

Lumber Customer Service Associate; Lowe’s Home Improvement - Bartlett, TN February, 2012- October, 2012

-Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

-Provide friendly and efficient checklane experience

Stocker Clerk; Nike Factory- Memphis, TN Aug. 2011- May 2012

●Restocked shelves with merchandise

●Maintain knowledge of various store departments

●Used equipment such as hand scanners

Overnight Stocker; Target - Bartlett, TN September, 2010- February, 2011

- Restocked shelves with merchandise

- Able to think quickly on the spot to answer customer questions

- Adapt to current technology needs

Fresh Food Associate; Sam’s Club - Memphis, TN June, 2010- July, 2011

- Add new products to the sales floor

- Ensure high quality products are available in produce, deli, bakery, dairy, meat, and other departments

- Assist customers in ordering cakes, fulfilling deli orders and finding the right produce

- Prepare and server ready-to-eat food

EDUCATION

East High – Memphis,TN. May, 2009

Contact this candidate