Arleen Santiago Velázquez

ad42s9@r.postjobfree.com / 813-***-****

Result-oriented customer service professional with experience in cash handling and time management. Focused on providing excellent service, accustomed to working under pressure to meet company goals and achieve customer satisfaction. Fluent in Spanish and knowledgeable in basic English language with excellent interpersonal skills.

EXPERIENCE

September 2001 – August 2023

Nesco Resource

Tampa, Florida

• Packing

2006-2013

Walmart Supercenter

Caguas, PR

Invoice Clerk / Cashier

• Program and control billing process

• Guarantee billing and ensure payment to suppliers get on a timely matter

• Complete monthly and annual inventory of perishable food

• Cash register and cash handling procedures

2002-2005

Ralph’s Supermarket

Las Piedras, PR

Customer Service Associate

• Responsible for collecting payments

• Greeting customers, answering to inquiries

• Bagging groceries, scanning items, and reconciling receipts with cash Arleen Santiago Velázquez Resume 2

2001-2002

Banco Popular de Puerto Rico

Hato Rey, PR

Teller

• Assisting customers with banking transactions: deposits, withdrawals, payments

• Resolving complaints or account discrepancies and answering questions

• Handling currency, transactions, and confidential information

• Promoting and informing customers regarding bank products and services

EDUCATION

Foundations of English Classes Certification

Institute for Corporate & Continuing Education at HCC Tampa, Florida

Customer Service Certification

Target Marketing

Hato Rey, PR

High School Diploma

Escuela Superior Manuela Toro Morice

Caguas, PR

REFERENCES

Upon requirements

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