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Customer Service High School

Location:
Grand Rapids, MI
Posted:
April 17, 2024

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Resume:

Kelsey Thiel

Kalamazoo, MI

269-***-****

ad42rs@r.postjobfree.com

PROFESSIONAL SUMMARY

Attentive employee provides skilled support to facilitate operational efficiency and meet challenge requirements. Highly organized and efficiency-driven. Excellent time management skills, with the ability to maintain multiple tasks simultaneously with little oversight. Excellent planning, problem-solving, and decision-making abilities.

EDUCATION —

EXPERIENCE

Chick University of Cosmetology

Portage, MI

Cosmetology License

09/2009

Plainwell High School

High School Diploma

05/2008

KEY SKILLS —

Organized

Self-motivated

Energetic

Relationship Building

Time Management

Verbal and Written Communication

Data Entry

Teamwork

Dependable

03/2022-Current

Assistant • Dockmaster

Provided customer service while resolving inquiries from customers and vendors over the phone.

Greeted visitors, clients, and guests in a professional manner.

Compiled data accurately and efficiently into a data base for reporting purposes.

Developed positive relationships with internal customers through effective communication techniques.

Scheduled meetings and appointments for staff members.

10/2015-03/2022

Cosmetologist • J Ashley Salon

Provided consultations to clients on beauty treatments, products, and services.

Created customized hairstyles according to client's preferences and facial features.

Managed appointments.

Pursued additional educational classes to advance skill set.

Developed a loyal client base through excellent customer service.

09/2013-09/2015

Cosmetologist • HQ Salon and Spa

Performed haircuts, coloring, highlighting, and styling techniques.

Maintained accurate records of customer services provided.

Developed a loyal client base.



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