Cherece Ballou

Waco, TX *****

ad42ob@r.postjobfree.com

+1-254-***-****

#readytowork

Work Experience

Financial Advisor

Greensky Credit - Waco, TX

March 2022 to Present

I currently am working for Green Sky Home Improvement loans as a customer service representative. I make sure I understand all of my customer’s wants and needs before proceeding with taking action on their account. Our customer’s need assistance with getting approved for home improvement loans and managing their loan accounts. We also process payments and update loan account information daily. Receptionist

Amazing Lash Studio - Waco, TX

February 2019 to May 2021

I checked in clients and also handled all cash/credit transactions. I also did deposits to the bank and helped wherever else i needed to while working there Customer Service Representative

Oncor Electric - Waco, TX

February 2018 to January 2019

Managing large amounts of inbound and outbound calls in a timely manner.

•Identifying customers’ needs, clarify information, research every issue and providing solutions Taking fire and police outage calls

Server

Olive Garden - Bozeman, MT

May 2017 to January 2018

Waitress

Cafe Cappuccino - Waco, TX

April 2016 to May 2017

I greet & welcome customers, also handle to-go orders. Give great customer service to my tables. Handle credit cards & cash transactions, buss tables. Do side work at the end of the shift. Cashier/Customer Service/Server

Rosatis - Waco, TX

May 2014 to April 2016

Responsibilities

I greet and welcome customers. I also answer the phone and put in to-go orders and/or delivery orders. I have to present customers with the correct change and/or credit card transaction. We were also our own bartenders so we had to make our own drinks & present them to customers as well as cleaning up the bar area & doing side work.

Skills Used

Customer service skills

Education

High school diploma

Midway High School - Waco, TX

2010 to 2014

Skills

• Customer Service (3 years)

• Server (3 years)

• Front Desk

• Host/Hostess

• Customer service

• Cash handling

• Sales

• Cold calling

• Account management

• Research

• POS

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