Cameron G. Foster

*** ******** **. #*** • Evanston, IL 60201

224-***-**** 773-***-**** • ad42n0@r.postjobfree.com

OBJECTIVE

To find a challenging position that utilizes and enhances my experience as a prompt and efficient customer service rep/collector who has strong phone manners and good problem-solving skills.

WORK EXPERIENCE

Pavilion Payments (formerly Global Payments).. Debt Resolution Specialist, Niles, IL Jan. 2021 to Oct. 2023

Serviced inbound and outbound calls to customers

Informed customers of repayment options

Negotiated payment arrangements

Serviced inbound and outbound calls

Ceannate Corp., Student Loan Counselor, Rolling Meadows, IL Oct. 2015 to April 2019

Serviced inbound and outbound calls to student borrowers

Informed student borrowers of repayment options

Transfer students to loan servicer

Ceannate Corp., Debt Resolution Specialist, Buffalo Grove, IL April 2014 to Oct. 2015

Place outbound calls to student borrowers

Used skip tracing to locate student borrowers

Negotiated payment arrangements

Career Education Corp., CEC Coordinator, Chicago, IL Aug. 2012 to April 2014

Place outbound calls to college prospects

Handled skeptical prospects with appropriate rebuttals

Transfer prospects to correct advisor

Spherion / Career Education Corp., CEC Coordinator, Chicago, IL Nov. 2011 to Aug. 2012

Place outbound calls to college prospects

Verify prospects Information

Transfer prospects to correct advisor

National Opinion Research Center, Market Interviewer, Chicago, IL Sept. 2010 to Nov. 2011

Place outbound calls to consumers

Conduct market research surveys

Law Office of John C. Bonewicz, Collector, Skokie, IL Jan. 2010 to Aug. 2010

Respond to customer issues and inquiries via email and telephone communication

Work with consumers to negotiate and set up payment arrangements

Perform skip tracing using CBC and Accurint

EDUCATION

Grand Rapids Community College, Grand Rapids, MI 1985

Graduated with Associated in Business Management and Supervision

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