ASHLEY REED

SENIOR OFFICE ADMINISTRATOR

CONTACT

***- ***-****

ad42kx@r.postjobfree.com

Cobleskill, NY 12043

CAREER OBJECTIVE

Seeking to utilize my 18 years of experience, analytical & innovative abilities, organizational & communication skills to provide superior service in the Administrative field.

EXPERIENCE

October 2023-Present

Maintenance Systems Administrative Coordinator

General Electric Company

Lead and coordinate work projects.

Provide administrative and analytical assistance.

Compile, review, evaluate and make recommendations for processes and system usage.

Prepare and create financial reports for Senior Leadership.

October 2021 – October 2023

Senior Office Administrator

FedEx Ground

Internal Auditor

Diversity, Equity, and Inclusion Ambassador

Organized corporate events such as conferences, seminars, team building activities.

Created and updated databases to track station Priority Metrics.

Provided support for executive staff in scheduling meetings, preparing presentations, and managing special projects.

Processed invoices accurately through data entry into the accounting system.

Streamlined office procedures and policies to support efficiency and accuracy.

Ensured compliance with applicable laws regarding employment practices.

Answered phone calls and managed inquiries from customers and vendors.

Compiled data from various sources for reports preparation and analysis.

Managed staff by recruiting, hiring, and training employees.

Organized meetings, conferences, travel arrangements and other events as required.

Supported management by taking minutes during meetings, preparing agendas, and distributing meeting materials prior to each session.

Reviewed contracts prior to submission by management team, verifying accuracy of details.

August 2019 - October 2021

Administrative Liaison

St. Peters Health Partners

Managed and maintained multiple surgical schedules for lead surgeons, while providing administrative support to other departments, training administrative staff on processes and software, handling document, record, and billing completion and retention, and facilitating complex patient and surgeon services in imaging, laboratory, and surgical procedures.

Traveled with Chief Surgeon to multiple office locations to provide hands on support and communication.

**Due to the pandemic, I was given a severance package and let go from the company.

July 2018 - August 2019

Receptionist

The Animal Hospital, Latham, NY

Handled communications via multiple technological avenues, phone, facsimile, email, and face-to-face engagement.

Accomplished customer conflict resolution with judicious discretion, empathy, and equity.

Worked with multiple Veterinarians to provide patient\client care, while maintaining and organizing multiple schedules.

July 2016-July 2018

Senior Medical Office Assistant

Bassett Medical Center, Cooperstown, NY

Provided administrative assistance to entire Surgical Clinic staff, including, but not limited to, Surgeons, PA’s, Nurses, end users and management.

Maintained comprehensive and accurate schedules and records.

Organized meetings, including scheduling, sending reminders, and organizing catering and events when necessary.

Managed multiple surgical calendars and worked with Surgeons to prioritize and re-organize schedules as needed.

Was selected to be an “EPIC SuperUser,” which meant that I was the first point of contact for all Surgical Clinic staff to problem solve new EMR system problems while patients were being seen in office, therefore keeping the Doctors on schedule.

Responsible for holding training sessions for end users and nurses for EMR system.

EDUCATION

June 2003

High School Diploma with Honors

Schenevus Central School, Schenevus NY

Awards & Honors

National Honor Society

Regents Diploma with Honors

VOLUNTEER EXPERIENCE

August 2020 - Present

Volunteer

SPCA, Cooperstown, NY

Participated in community clean-up and enrichment projects.

Volunteered to serve drinks and donate all of my tips to the SPCA.

Volunteered to coach Summer Soccer Program in my local community for 3 summers.

AWARDS

Bravo Zulu- A FedEx award in recognition of an outstanding effort, and a job well done while filling in for district staff.

Bravo Zulu-Own Outstanding for my Peak Season Support to the station

Peak All Star-Volunteered to take additional tasks outside of normal job duties.

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