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Customer Service Sit Down

Location:
Desoto, TX
Posted:
April 17, 2024

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Resume:

Montrell Bussey

ad42km@r.postjobfree.com

469-***-****

Lancaster, TX 75134

Objective

Knowledgeable, dedicated, and solid team player with extensive professional experience in Forklift Operations. Outgoing, positive demeanor and proven skills in establishing rapport. Motivated to maintain warehouse cleanliness, satisfaction and contribute to company success. Ability to perform indoor/outdoor areas, subject to element as well as pull, sit, bend etc. for sustained periods of time utilizing various types of forklift machinery. (I.E., Sit Down)

Experience

May 2019 – August 2022

IRIS USA – Material Handler (Sit Down)

Pulled multiple orders utilizing an electric pallet jack.

Used RF Scanner to verify shipping and receiving inventory labels and assembled line workers to help packers.

Performed other pertinent duties and responsibilities as required by management and other applicable administration.

February 2016 – March 2019

Nielsen Audio Inc. - Customer Service Representative

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Developed community reputation through commitment to customer satisfaction and strong client relationships.

Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

August 2009 – January 2016

Toys “R” Us Distribution Center – Pallet Jack Driver

Performed routine post and pre inspections to ensure forklift equipment is up to standards.

Utilized RF Scanner gun to pull open orders off the ordering stockpile sheets while maintaining a fast-paced inventory pipeline.

Utilized WMS & SAP to check loading times and available trucks with product to be shipped.

June 2008 – Present

Cargo Van & Box Truck Driver

Load/unload truck with pallet jack and operate all other related equipment to transport goods locally

Perform pre-trip & post-trip inspections of trucks for safety, report any defects, accidents, or violations skills to comply with Federal Motor Carrier Safety Administration regulations and all other road regulations.

Collect and verify delivery instructions.

Education

High School Diploma – Hillcrest High School

Skills…..

Data Entry/RF Scanning

Warehouse Safety & Compliance

Shipping & receiving

Skills….

Verbal/Written Communication

Inventory & Incident Reporting

Skills Continued

Attention to Detail

Time Management

Customer Service

Decision Management



Contact this candidate