TIKETA Williams

*** *. ******* ** ■ Selma NC ■ (919-****-*** ■ ad42jx@r.postjobfree.com

PROFESSIONAL PROFILE& QUALIFICATIONS

Excellent communicator with exceptional problem solving skills, outstanding work ethic, integrity, thoroughness, and the ability to work independently or as an integral part of a team. Poised to leverage comprehensive medical qualifications and Medication Technician work experience toward launching a challenging and rewarding career in the healthcare industry.

Received extensive training in ICD-9-CM, HCPCS, CPT, HIPPA compliance and Greenway Prime Suite EHR.

Possess advance proficiencies in Microsoft Office Word, Excel and Power Point, Java and Adobe Reader.

Recognized by supervisors with the “Perfect attendance”, “Customer Service” and “Most Voluble Team Player” awards.

CORE COMPETENCIES

Medical Claims Process Insurance Authorizations Workers’ Compensation

Remittances & Denials Explanation of Benefits (EOB) Account Reconciliation

ICD-9-CM, HCPCS, CPT Government & Third Party Payers Electronic Payment Posting

Insurance Verification HIPAA Compliance Appointment Scheduling

Anatomy & Physiology Introduction to ICD-10-CM Medical Terminology

Medicare, Medicaid, TRICARE Electronic Health Records Inventory Management

CMS 1500, CM 1450 (UB-04) Greenway Prime Suite EHR Data Entry & 10-Key Skills

Managed Care (HMO, PPO, & POS) Medical Practice Management Systems Medical Office Management

EDUCATIONAL & PROFESSIONAL DEVELOPMENT

Johnston Community College – Smithfield, NC

DSS Caseworker 07/2019

NCFAST 10/2019

Johnston Community College – Smithfield, NC 07/2019

Career Readiness Certification, Silver

Johnston Community College – Smithfield, NC 05/2018

CPR

Johnston Community College – Smithfield, NC 08/2018

Certified Nursing Assistant

Ultimate Medical Academy – Tampa, FL 03/2014

Medical Billing and Coding Diploma

Comprehensive training included:

Analyzing and coding surgical procedures and diagnosis using ICD-9-CM & CPT codes.

Collaborating across collection/billing departments to ensure billing-related issues are resolved.

Assisting in the maintenance of medical charts and/or electronic health records (EHR) systems.

Verifying insurance and eligibility, and submitting claims to various insurance companies electronically.

Navigating and utilizing a classification system to assign codes for all patient symptoms, diagnoses, diseases and procedures that are used in insurance reimbursement and research.

Wake Tech Community College – Raleigh, NC 05/2010

Medical Technician

PROFESSIONAL EXPERIENCE

Barbour Court Reb and Nursing Home Raleigh, NC 11/2018– 10/2019

Certified Nurse Assisting

Help residents use the restroom and to get dressed

Turn, transfer and reposition residents between the wheelchair and bed

Measure and record vital signs

Serve residents their meals and in some cases, to them eat if they cannot do it for themselves.

Oliver House Assisted Living Facilities -Weddell, NC 3/2015– 7/2018

Medication Technician

Supervised 9 employees in providing routine daily medications, either prescription or non-prescription, to patients with stable conditions and drug regimens.

Reviewed patient/drug list each day to ensure accurate administration in correct dosages, ensuring each patient swallows entire dosage.

Aversboro – Raleigh, NC 3/2000 – 12/2005

Medication Technician

Update Patient Records. After taking not of any change in the patient’s condition

Report Patient and family concerns to Senior Nurse.

Verifies identity of administration on specified forms or records

ADDITIONAL EXPERIENCE

Wellpoint – Raleigh, NC 10/2011 – 3/2014

Customer Services Agent

CVS – Raleigh, NC 2/2010 – 10/2011

Customer Services Agent

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