Shift Lead Customer Service

Robert Yates

Carbondale, PA

**************@*****.***

+1-570-***-****

Authorized to work in the US for any employer

Work Experience

Shift Lead

Alley Cats Bowling and arcade - Hurst, TX

December 2021 to December 2023

I was a shift lead I did everything around to help others including customers and employees I made sure work was getting done but at the same time made sure everyone enjoyed were they worked I eventually worked very hard that I learned just about everything to become a manager than I moved Cook

KFC - Kingston, PA

August 2021 to September 2021

Used to work in the drive threw and serve food to the customers but then they changed me to cook so i made the food and closed (cleaned all machines, cleaned the floors and took trash out so the morning group would be ready)

Left because i moved here in Texas i would have loved to stay if i could it was a good environment and they trained me well.

Grocery Associate

Gerrity's Supermarket - Luzerne, PA

July 2020 to December 2020

I was pushing carts and helping other workers or even cleaning up inside and i would even have small conversations with customers to ask how there day was or experience or if they needed help. My reasoning to leave was because i wasn’t getting treated with enough respect and was getting blamed for things I didn’t do.

Education

None

Skills

• Load & Unload

• Cleaning

• Stocking

• Food service

• Cooking

• Restaurant experience

• Communication skills

• Sales

• Customer service

• Retail sales

Languages

• English - Expert

Assessments

Retail customer service — Proficient

July 2023

Responding to customer situations in a retail setting Full results: Proficient

Sales skills — Proficient

July 2023

Influencing and negotiating with customers

Full results: Proficient

Food safety — Proficient

November 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate