MYRNA ESCOBAR

**** ******** ****, ********* *, Riverside, CA 92506

Cell: 951-***-****

Email:

Proven record of facilitating support services and managing fast-pasted office operations in administrative support and clinical services. Strong organizational and communication skills; professional appearance and demeanor. Advanced understanding of patient needs with diligent attention to detail resulting in superior customer service and high levels of patient satisfaction. Trusted assistant and liaison. Open to opportunities which will allow me to use the skills and experience noted; open to learning new functions.

EXPERIENCE

SEPTEMBER 2014 – PRESENT

RECEPTIONIST

CITY OF HOPE MEDICAL FOUNDATION – CORONA

Responsibilities include: All aspects of patient service including answering phones and scheduling appointments. Appointment check-in and check-out, processing new patient paperwork and updating patient data base. Chart preparation, insurance verification, processing referrals and collecting payment for co-pays. Scanning documents into patient records as well as logging prescriptions and progress notes from physicians. Extensive knowledge of EPIC EMR. Scheduling outpatient medical procedures including, biopsies, blood transfusions and coordination of out-patient and in-patient surgical procedures. As the senior receptionist I trained all new hires.

DATES FROM – SEPTEMBER 2014

RECEPTIONIST & MEDICAL ASSISTANT

WILSHIRE ONCOLOGY MEDICAL GRP – CORONA

Greet and escort patients to exam or infusion room, assess patient, collect and document vitals entering them into Varian EMR. Offer a comfortable and therapeutic environment upon leaving the patient before the physician or infusion nurse comes in.

Responsible during my employment for front office check-in and check-out and all aspect of the front office duties.

EDUCATION

DECEMBER 2001

MEDICAL ASSISTANT, PHLEBOTOMY AND CPR CERTIFIED

CALIFORNIA PARAMEDICAL AND TECHNICAL COLLEGE – RIVERSIDE, CA

SKILLS

Physician’s Assisting

Anatomy & Physiology

Medical Terminology

Eligibility / Authorizations

EKG

Phlebotomy

Pharmacology

Coding ICD-10/CPT

Injections

Customer Service

Scheduling Hospital Procedures

Proficient in MS Word, Excel

EPIC Electronic Medical Record

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