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Customer Service A Manager

Location:
Reseda, CA
Posted:
April 18, 2024

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Resume:

Arvinder Pal Singh

323-***-**** ad429w@r.postjobfree.com winnetka CA 91306

SUMMARY

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Hardworking and motivated as a manager with four years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

SKILLS

• Marketing

• Strategic Planning

• Operations Management

• Staff Development

• Team Leadership

• Staff Management

• Budget Control

• Verbal and Written Communication

• Complex Problem-Solving

• Key Performance Indicators

EXPERIENCE

Manager, Phone Zone by arry lubana (India), December 2021-October 2023

California, PA

• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

• Conducted quality, timely performance feedback and performance appraisals.

• Created monthly reports for senior management summarizing operational performance metrics.

• Providing best service to the customers, carry heavy boxes and equipment. Helping the team by providing best leadership skills

EDUCATION AND TRAINING

Bachelor of Arts

Bachelors of Arts, Lovely Professional University, India July 2019

Current job

Amazon Santa Clarita

Duties & Responsibilities

1.Some of your duties may include:

●Receive and put away inventory

●Get customer orders ready and pack them up

●Load boxes into trucks for shipment

●Use scanners to read bar codes on products

●View prompts on screens and follow the direction for some tasks

●Troubleshoot problems

●Ensure product meets quality requirements

●Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet. Equipment training and certification are provided free of cost.

1.You'll also need to be able to:

●Lift up to 49 pounds

●Push utility carts up to 60 pounds

●Stand, walk, push, pull, squat, bend, and reach during shifts

●Use carts, dollies, hand trucks, and other gear to move items around

●Go up and down stairs (where applicable)

●Work at a height of up to 40 feet on a mezzanine (where applicable)

●Adhere to strict safety, quality, and fulfillment production standards



Contact this candidate