TINO O. CABALLERO
***** ***** **** • San Antonio, Texas 78249 • 210-***-****
ad4292@r.postjobfree.com
OBJECTIVE
A position as General Sales Manager
EDUCATION
The University of Texas at San Antonio – 5 1/2 years
San Antonio, Texas
Bachelor of Science, in Biology & Environmental Science
Graduated Date: December 2009
Honors/Activities
Overall GPA: 3.62
Honors: Cum Laude
UTSA Honors: Dean’s List: 2006, 2007, 2008
National Dean’s List 2006, 2007
Member Pre-Pharmacy Society
Member of Kappa Sigma Fraternity 2006-Present
Member of Hispanic Society Association 2006-2009
Certified Pharmacy Technician: 2006-Present
Member of Catholic Society Association 2006-2009
Member of Habitat for Humanity 2007-2009
Member of Student Government Association 2007-2009
Team Leader- UTSA Basketball Intramurals
Team Leader- UTSA Soccer Intramurals
United High School Laredo, Texas
Graduated Date: May 2004
Honors/Activities
Overall GPA: 101.56
Top 10/ Top 10%
National Honor Society Member
Graduated with Distinguish Honors
Senior Class Treasure
Member of Varsity Basketball/Soccer team for 3 years
Related Courses
Biology I II & III with lab, Drugs and Society, Chemistry with lab, Calculus with lab, Animal Behavior, Embryology, Physics, Stagen, GMLA
COMPUTER SKILLS:
Systems: Windows
Software: CDK, RouteOne, CUDL, Eleads, SMART, MS Word (Excel/Access) Outlook, PowerPoint
WORK HISTORY
EchoPark Automotive San Antonio, Texas
Head of Sales October 2017- Present
As Head of Sales, I’ve managed a market (SA/New Braunfels) 2 different locations. My responsibilities are to drive green KPI’s on PRU, Finance Penetration, VSC and ancillary products. Work with lenders (Chase, Ally, Santander, RBFCU, Cap1, Wells, Global, Exeter, Westlakes, Truist, TD Auto, 5th/3rd, BOA, Flagship Canvas, ACA, USAA, SSFCU). Review DOC numbers with Regional and controller, manage CIT and Deal Flow, Gross Stats with each finance and sales coach including sales associate. Check in with our Guest loyalty on post sales and reviews. Meet and Greet guest, paperwork flow, observe purchase process presentation and numbers delivery. Fond farewells/Ask for reviews and social media posts. Ensure proper notes and follow up tasks in Eleads. Review frontline bucket jumpers with Recon and Inventory manager. Focus on Coaches, have Development plans for potential sales associates and managers.
DriveTime San Antonio, Texas
Sales Manager November 2010 – April 2017
As Sales Manager I’m responsible for people, process, and performance needed to drive sales. I’m responsible for driving for results, motivating, developing, and optimizing all sales metrics. I have become a business expert, & ownership of components of training Business development / Sales / Underwriting.
West Corporation San Antonio, Texas
ATT Agent November 2009 – November 2010
Responsible for customer service, and offering new products to customers, making sure customers are satisfied with their service and products
Wal-Mart Pharmacy San Antonio, Texas
Pharmacy Technician May 2008 – May 2009
Responsible for cashiering, inputting prescriptions, filling medications, doing third party troubleshoots, inventory control and customer service.
H-E-B Pharmacy San Antonio, Texas
Pharmacy Technician July 2007 – May 2008
Responsible for inputting scripts and attending patients with customer service and sorting out medications on the shelves and drawers.
Six Flags Fiesta Texas San Antonio, Texas
Rides Operator March 2007 - November 2007
Responsible for operating rides, being safe during the duration of rides and communicating with all types of people including co-workers.
TxDot Intern Laredo, Texas
Engineer Technician May 2006 – August 2006
Responsible for knowing how to read site plans, surveying, preparing cement cylinders, and learning how to assist with geotechnical projects.
Wal-Mart Pharmacy Laredo, Texas
Pharmacy Technician in Training January 2005- August 2005
Responsible for inputting prescriptions, preparing prescriptions, learned how to make orders on medications using McKesson, and how HIPPA is used and charged customers.
HIGHLIGHT OF SKILLS
Efficient Asset Meetings/Lead monthly MOR calls
Top F/I with Capital One, Ally in SA/NB
Great Rapport with top lenders
(Chase, Ally, Santander, RBFCU, Cap1, Wells, Global, Exeter, Westlakes, Truist, TD Auto, 5/3rd, BOA, Flagship Canvas, ACA
Bilingual - English and Spanish
Can Handle expensive machinery
Familiar with customer service and cashier responsibilities.
Good People/Team Skills
Work well independently or in groups.
Quick learner and able to handle multiple tasks under pressure.
Enjoy the Car Industry