Customer Service Technical Support

CONTACT

Address : MI *****

Phone : +1-313-***-****

Email : ****************@*****.***

WWW : Bold Profile

SKILLS

• Customer service

• Extracurricular Activities

• Composure and Emotional Control

• Educational Settings

• Hospitality

• Food preparation

• Leadership

• Event planning

• Communication skills

• Microsoft

• Arts and crafts

• Child Supervision

PROFESSIONAL SUMMARY

Enthusiastic college student many years of summer volunteer experience. Great love and respect for the community and youth. Energetic leader with drive to keep pace with energetic youth and foster maturity in fun environment. Flexible and versatile team player, adept maintaining a sense of humor under pressure. Articulate, energetic and results oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Authorized to work in the US for any employer WORK HISTORY

Peer Information Consultant, 10/2023 to Current

UM-Library - Ann Arbor, MI

Intern, 10/2023 to Current

High Atlas Foundation - Morocco

Peer Mentor, 01/2023 to 02/2024

GiveMerit Fate program

Summer Camp Aide, 06/2023 to 08/2023

Detroit Zoo

• Received specialized training on research in information literacy

• Helped peers and clients navigate the library's services and resources Aided students with basic computer troubleshooting and printing issues, providing essential technical support when needed.

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Promoted library events and programs through creating engaging displays and distributing promotional materials, increasing community awareness and participation.

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Participated in training sessions to stay current on library policies, procedures, and technologies, continually improving job performance.

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• Created and managed project plans, timelines and budgets. Increased proficiency in written communication by drafting internal memos, email correspondence, and other professional documents required throughout the internship.

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• Planned, prepared and participated in weekly meetings and events. Raised money and other donations to provide support of the victims of Morocco's devastating earthquake in September 2023

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• Bringing energy and encouragement to students during workshops Facilitate students in multiple tasks that prepare them for their end of the year capstone project

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Demystify the college experience by talking to them about majors, extracurricular activities, and after graduation plans

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Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.

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JA NYA BARGAINEER

Maintained clean, organized and safe physical environment both indoors and outside

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• Led groups of children safely through variety of camp activities Implemented camp activities fostering physical, social, and emotional growth

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• Assisted in preparing recreational materials and supplies for each activity Developed and monitored safety policies and procedures to facilitate safety of participants

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Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

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EDUCATION

Psychology, Expected in 05/2026

University of Michigan

Elected to the Outreach Board for the Community, Action and Social Change

(CASC) Minor Department in 2024

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• Black Undergraduate Psychology Association (BUPA) Member

• NOiR Fashion/Modeling Organization Member

• Psychology BA

• Concentration in Poverty Solutions

Contact this candidate