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Customer Service Nursing Home

Location:
Manhattan, NY, 10019
Salary:
24000 (salary negotiable)
Posted:
April 17, 2024

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Resume:

**/****

Mid-career Investigative Reporting

Diploma

Sri Lanka Foundation InstFojo,

Kalmer University,

Colombo

**/****

High School Diploma:

Sujatha Vidyalaya Private

School,

Colombo, Sri Lanka

Understudy at the ESOL with Prof.

Brit Hysell

Hamilton College

ASL:

Elementary

ad426e@r.postjobfree.com

315-***-****

New Hartford, NY 13413

Skills

• Investigation Ability

• Story Development Skill

• Customer Service

• Decision Making

• Friendly and Outgoing

Verbal and Written

Communication

• Telephone and Email Etiquette

• Positive Attitude

• Community Service

Education And Training

G. C. E. Advanced Level in

Economics and Accounting.

Languages

I started as a cub-reporter and worked my way unto a Grade II journalist at Daily Mirror, Colombo, Sri Lanka. My interactions were versatile, I got to interview past presidents, politicians, religious leaders, business leaders also wrote about social injustice and made a voice for the voiceless. Recently I worked for retail and found out my hidden talent -Selling.

A customer observing me at my salesdesk remarked " If I stay here too long You are gonna sell me too !". I like customer service. My skills through my journalistic career has helped me to approach people with ease. I am a people person. I do also like writing. I am also a caring individual who loves to take care of the elderly. Presbyterian Nursing Home - Volunteer

New Hartford, NY

10/2023 - Current

Utica Phoenix - Volunteer Columnist

Utica, NY

04/2022 - 08/2023

Contributed to the Asian Neighbor column.

https://uticaphoenix.net/our-asian-neighbor-feature-thoughts-from-my-teal-chair/ https://uticaphoenix.net/min-htet-win-your-local-oriental-store-a-journey- through-sweat-and-hard-work/

https://uticaphoenix.net/column-lets-wish-cambodians-a-very-happy-new-year- a-happy-year-of-rabbit/

Wrote about public events in New Hartford and Utica https://uticaphoenix.net/new-hartford-students-recognized-for-achievements/ https://uticaphoenix.net/utica-temple-celebrates-cambodian-new-year/ https://uticaphoenix.net/rain-and-muggy-weather-didnt-keep-crowds- from-attending-the-11th-annual-mediterranean-festival/ Boscovs - Sales Person

New Hartford, NY

11/2016 - 12/2022

Punya Wijetunge

Kuruwita

Summary

Experience

• Helped with prep, set up, and breakdown of community and public events. Followed directions from supervisors and completed tasks within appropriate timeframe.

• Offered support and assistance to community members.

• Improved overall customer purchasing experiences to promote steady revenue. Macy's Inc. - Holiday Non-commission Hourly Sales Associate New Hartford, NY

11/2015 - 01/2016

New Hartford Public Library - Volunteer

New Hartford, NY

02/2015 - 10/2015

Daily Mirror - Journalist

Colombo, Sri Lanka

01/1998 - 01/2005

Drove substantial sales through suggestive selling and by promoting add-on purchases.

Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

• Developed key customer relationships to increase sales. Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.

Outfitted customer by suggesting key looks and incorporating latest trends based on individual style.

Supported current promotions and initiatives to enhance customer experience, increase customer loyalty and impact sales.

• Greeted customers to determine wants or needs.

• Answered store and merchandise questions and led customers to wanted items.

• Recommended merchandise to customers based on needs and preferences.

• Computed purchases and received and processed cash or credit payment. Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

• Described merchandise and explained use, operation and care. wrote about New Hartford Public Library and its events to PJ Greens Town Crier

(monthly)

Wrote a piece to op-ed page of Utica Observer Dispatch about Libraries and their events in Oneida county

• Wrote factually correct, concise and engaging news stories within tight deadlines.

• Interviewed sources, contacts and leads to gather information for stories. Developed and pursued stories independently and for assignment, covering range of topics and events.

Collected information by conducting on-the-scene interviews with witnesses or bystanders.

• Met deadlines with reliable, in-depth news coverage.

• Created tightly written news stories crafted from reliable sources. Cultivated relationships with sources and key figures in local area to reliably produce top-notch news coverage.



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