GREGORY HOFFMAN

Billings, MT ***** 406-***-**** ad425u@r.postjobfree.com

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competitive Route Sales Associate with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Product Merchandising

Account development

Stakeholder Relations

Customer Service

P&L Administration

Cost Control

Payroll Management

Process Improvement

Performance Evaluations

Human Resources Management

Decision-Making

Route Sales Associate, 07/2021 - Current

Farmer Brothers Coffee – Billings, MT

Boosted revenues by upselling and cross-selling products to new and established customers. Developed tailored solutions for clients to meet their unique needs, resulting in increased revenue and strengthened partnerships.

Increased customer satisfaction by maintaining strong product knowledge and providing exceptional service during sales visits.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Assisted with day-to-day operations, working efficiently and productively with all team members. Identified customers' needs and provided information on appropriate products in effort to promote cross- selling.

Store Manager, 12/2014 - 06/2021

Circle K – Billings, MT

Reduced operational risks while organizing data to forecast performance trends. Approved regular payroll submissions for employees. Assisted with hiring, training and mentoring new staff members. Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements. Interacted well with customers to build connections and nurture relationships. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Assisted with day-to-day operations, working efficiently and productively with all team members. Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Assistant Manager, 05/1990 - 11/2014

Walmart – Billings, MT

Set aggressive targets for employees to drive company success and strengthen motivation. Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Created employee schedules to align coverage with forecasted demands. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Conducted employee performance evaluations, providing constructive feedback for growth and development.

Increased sales through effective merchandising strategies and targeted promotions. Helped with planning schedules and delegating assignments to meet coverage and service demands. Mentored team members to enhance professional development and accountability in workplace. High School Diploma: 05/1979

Billings Sr High School - Billings, MT

EDUCATION

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