K

Sameer

Khanna

1-949-***-****

ad4230@r.postjobfree.com

m

Irvine, CA 92604

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Workflow Optimization

Insurance Verification

FDA Drug Safety Guidelines

Resolving customer issues

EXPERIENCE

Pharmacy Technician

Costa Mesa

OptumRx/ Sep 2006 to Apr 2024

Provided customer service to patients by answering questions about medications and health-related topics.

Ask appropriate questions and demonstrate active listening to identify specific questions or issues, build rapport, respond with compassion while documenting required information in computer systems.

Research complex issues across multiple databases and work with support resources to resolve customer issues and / or partner with others to resolve escalated issues. Deliver information and answer questions in a positive manner to facilitate solid relationships with customers, providers, and their staff. Constantly meet established productivity, schedule adherence, and quality standards. Contribute to updating Standard Operating Procedures (SOPs) and team content. Sterile Processing Technician

Mission Viejo

Mission Viejo Hospital/ Aug 2001 to Nov 2004

Performed decontamination of medical instruments and equipment to prepare for sterilization.

Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.

Validated the sterility of processed instruments by performing biological and chemical testing.

EDUCATION AND TRAINING

High School Diploma

Irvine High School Jun 1995

Irvine, CA

Some College (No Degree): Pharmacy Technology

North County Regioanl Occupation Program

Cypress, CA

Some College (No Degree): Surgical Technology

New Bridge College

Santa Ana, CA

Some College (No Degree)

University of California, Irvine

Irvine, CA

CERTIFICATIONS

Surgical Technician

Medical Biller

Pharmacy Technician