Owen M. Pollard

**** ******** *****, *** #****, Charlotte, NC 28209 • 859-***-**** • ad422t@r.postjobfree.com EDUCATION

University of North Carolina-Charlotte December 2023-Present

● Graduate Certificate: Data Analytics

Knowledge Acquired Thus Far: Data Fundamentals and Charting a New Course with Excel, Programming with VBA, Control Flow and Scripting, Data Analysis Using Python and Python APIs, Merging and Data Cleaning, Extensive Pandas and Jupyter, Data Visualization with Matplotlib, ETL Processes, Cleaning with Regular Expressions, Data Modeling with SQL, SQLAlchemy, Web Scraping HTML and with CSS Selectors for Data Collection.

Louisiana State University August 2016-May 2020

● Bachelor of Science: International Trade and Finance

Related coursework: Principles of Finance, International Finance, Aggregate Economic Analysis, International Trade, Principles of Econometrics, and Intermediate Microeconomic Theory

EMPLOYMENT

Hyatt Centric South Park Charlotte, NC

November 2023- Present

Front Desk Associate

● Delivered superior guest service by handling check-ins and check-outs efficiently, providing information about hotel services, local attractions, and assisting with any guest requests or issues.

● Coordinated with housekeeping and maintenance departments to ensure room readiness and address any guest concerns promptly, maintaining high standards of cleanliness and comfort.

● Managed reservations, including taking bookings over the phone, via email, or in person, ensuring accuracy in room allocation and guest preferences.

● Handled financial transactions, including processing payments, issuing invoices, and balancing cash at the end of shifts, demonstrating strong organizational and financial accuracy skills.

Palisades Country Club Charlotte, NC

August 2023-November 2023

Bartender/Server

● Provided exceptional customer service by promptly greeting guests, taking orders, and serving food and beverages, ensuring a memorable dining experience.

● Managed bar operations, including mixing and serving a wide range of cocktails, managing inventory, and maintaining a clean and organized bar area.

● Collaborated with kitchen and service staff to ensure timely preparation and delivery of orders, addressing any guest concerns with professionalism and efficiency.

● Processed payments and handled cash transactions, demonstrating accuracy and attention to detail in financial management.

Pursuit Search Group Charlotte, NC

April 2023-August 2023

Executive Recruiter

● Partner with colleagues to ultimately provide the most qualified candidates to our clients.

● Build long lasting and trusting candidate relationships through face to face meetings and frequent interaction.

● Act as their career advisor – counsel on career paths, resume writing, interview preparation and how to achieve their long term professional goals

● Help define their search parameters, present outstanding opportunities to them, shepherd through the interview and offer process, and continue to be an ally and sounding board long after their search is over.

● Selecting the most suitable candidates and providing them with job offers

● Constantly add value for your clients by proactively educating them on the market, helping to define roles, responsibilities, level setting and job requirements.

● Advise on compensation trends and strategies as well as structuring their departments. Build your relationships as a trusted advisor – not merely a vendor.

● Earn client/candidate loyalty through superior service, integrity, and responsiveness Insight Global New Orleans, LA

January 2021-April 2023

Professional Recruiter

● Collecting and reviewing applications to shortlist candidates

● Help define their search parameters, present outstanding opportunities to them, shepherd through the interview and offer process, and continue to be an ally and sounding board long after their search is over.

● Selecting the most suitable candidates and providing them with job offers

● Constantly add value for your clients by proactively educating them on the market, helping to define roles, responsibilities, level setting and job requirements.

● Advise on compensation trends and strategies as well as structuring their departments. Build your relationships as a trusted advisor – not merely a vendor.

● Earn client/candidate loyalty through superior service, integrity, and responsiveness Total Quality Logistics, New Orleans, LA

August 2020-January 2021

Account Executive

● Sell and close new and existing customers to manage and move their freight

● Provide domestic & international freight transportation and logistics services

● Manage daily shipments while ensuring they get picked up and delivered on time

● Negotiate price with shippers and carriers to ensure a competitive rate for the customer Louisiana State Capitol, Baton Rouge, LA

February 2019- March 2020

Administrative Assistant

● Administrative Assistant in Louisiana Office of State Parks while a student at LSU

● Responsible for maintaining an orderly and organized workspace for government employees

● Everyday tasks include administrative and clerical assignments

● Tasked with assisting on community projects that take place at State Parks around Louisiana. (ex. “Born on the Bayou” concert series) LSU University Recreation, Baton Rouge, LA

March 2018-February 2019

Facility Operations Assistant

● Facility Ops Assistant located at the front desk inside the Student Rec Center

● Responsible for greeting patrons at the time of entry and ensuring an enjoyable experience

● Managed sales of memberships, lockers, guest passes, and equipment ACTIVITIES

Best Buddies (LSU): Volunteer program in which LSU students are paired up with an individual with intellectual and developmental disability. Devoted to one-on-one friendships and leadership development

INTERESTS

● College sports, specifically football

● Traveling and learning new cultures

● Health, wellness, and fitness

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