Senior Infrastructure & Data Center Engineer

(M.S. in IT B.S. in Computer Science CCNA GCP ACE ITIL)

Hamid Esmaeilpour

ad420k@r.postjobfree.com

Professional Summary:

Data Center Engineering, Infrastructure Engineering, Networking, Technical Operations, Project Coordination, Management, Security Hardening, Installation, Troubleshooting With more than 12+ years of experience around them Technical Skills

• Manage data center projects and technologies (30+ CDN POP locations across the universe now)

• Implementation, migration and support for Remote and Data center network infrastructure

• Vendor management, inventory management, compliance management, document procedures, ticketing systems

• Coordinate equipment/material receiving, shipping and RMA processing support as/when required

• Review and implement periodic maintenance requests

• Engineer and design data center infrastructure covering server/network/storage/cabinets/cabling

• Network hardware installation, routers, switches, TOR, firewalls, storages, servers, LB’s, UPS,PDU's ..

• Familiar with routing, switching, and spanning tree protocols

• OS installation and configuration, VMware ESXI, Linux, windows servers

• Experience on Network/Security monitoring tools (Accelops, Solarwinds, Wireshark, PRTG, ..)

• Experience with system management tools for client server environments

• Networking experience and knowledge of racking, stacking and cabling using best practices

• Provides support for 24x7 customer-facing network

• Ability to work as an individual contributor or as a team member

•• Technical knowledge of network hardware that includes Cisco Nexus: 9K, 6K,7K, 5K, 2K series, Load balancer: F5, Security: ASA, Palo Alto, Pix, Cisco routers: ASR9K, 3800, 3600, 2800, 2600, 2500, 1800 series, Cisco switches: 6500, 3750, 3500, 2900 series, Cisco Access points and WLCs, HP, Huawei, Storage: EMC, HP, Pure, Nimble

•• Technical knowledge of tools, applications and software (Hydra, Perforce P4V, DCIM, IPAM, Jira, Service Now, ConnectWise, Putty, Windows, Linux, SSH, RDP, DNS, DHCP, TCP/IP, MS Office, etc.)

Professional Experience:

Employer: SAP 05/2018 – Now

Position: Senior Data Center Engineer

Responsibilities:

- Lead data center operations-related projects and activities to ensure they are delivered to meet the requirements.

- Work with departmental managers and other business leaders to coordinate projects, manage capacity, and optimize data center performance, reliability, and efficiency.

- Implementation and execution of approved policies, programs and services related to data center services.

- Installation, relocation and recovery of network, server and storage equipment and hardware to industry best practice.

- Asset Management / Capacity Management / Vendor Management / Compliance Management

- RMA Management, Receipt of damaged/failed hardware and replacement through vendor RMA process and procedure documentation.

- Install fiber and copper cross connects for routers, switches, network, servers, storages in a production environment.

- Replace/repair of hardware to major component level (e.g. hard disk, NIC card, memory, CPU, GPU, transceiver, etc.) across a broad range of vendor equipment including HP, Intel, SuperMicro, Dell EMC, Cisco, Arista, Palo Alto, F5, Avaya, Broadcom, Extreme, HPE, Mellanox, Linksys, Huawei, Mikrotik, Fortinet, TP-Link, Alvarion, Netronix, etc.

- Create IP ranges and create or edit internal/external DNS records.

- DCIM Management, Document layout, network topology, or any change in cabling or device’s location in DCIM software.

- Documenting all records, including warranty certificates and services in vendor management system.

- Review current infrastructures, designs, and operations to identify potential improvements.

- Analyze, refine, and document the requirements for transition from legacy hardware into modern DC infrastructure environment.

- Work closely with other support teams to ensure data center infrastructure-related support tickets are resolved.

- Document technical troubleshooting steps, time, and resolution in the service ticketing system.

- Document the procedures, infrastructure and environments and keep updated with changes to the environment.

- Flexible with schedule for unplanned off-hour incidents and emergency changes.

Employer: TruAdvantage IT & Cybersecurity 10/2015 – 05/2018 Position: Senior Infrastructure Engineer

Responsibilities:

- Installation – plan and execute physical deployment of IT hardware and connectivity with associated labeling.

- Documentation – maintain asset and connectivity inventory.

- Supervise – engage and oversee vendors and contractors products and services.

- Control and monitor data center inventory (copper/fiber, patch panels, connectors, HDD, CPU, GPU, ..) and report appropriately.

- Monitoring environmental controls within data centers, temperature, humidity, power consumption and cooling systems.

- Using power and infrastructure management software and monitoring tools, Sentry Power Manager.

- Maintain data center documentation including maintenance verification documentation, blueprints and redlines.

- Coordinate with appropriate vendors for equipment purchasing, shipping, RMA’s.

- Provision, installation, configuration, operation and maintenance of data center hardware, software, and related infrastructure.

- Support and maintain 24x7 Data Center operations.

- Collaborate with internal teams and external vendors to arrange support or repair of server and network hardware for major components (e.g. hard disk, NIC card, memory, transceivers, etc.).

- Set up DNS, DHCP and GPO's and other domain services.

- Participate in platform deployment discussions regarding standards, asset management with requests for information (i.e. serial numbers, asset tag numbers), manage racking supplies including cable, fiber, Velcro, labels, misc.

- Perform datacenter audits to ensure asset tracking databases are up to date and accurate.

- Participate in on-call rotation to support datacenter after-hours as needed.

Employer: Total Solutions 10/2010 – 10/2015

Position: Data Center Infrastructure Engineer

Responsibilities:

- Asset Management / Capacity Management / Vendor Management / Compliance Management

- Installing, configuring, cabling, labeling new servers, storage devices, network equipment and related devices.

- Conducting capacity assessments of existing infrastructure to ensure that it can support future growth.

- Maintaining detailed documentation of all server and storage configurations and changes made to them.

- Monitoring energy usage across the data center to ensure efficient operation.

- Conducting environmental and air quality tests to ensure compliance with regulations.

- Schedule and track and document hardware/power maintenance.

- Linux and Windows OS system administration.

- Work with project managers to plan server and network resources and set-up timelines for projects.

- Run, test, and turn up circuits/cross connections.

- Perform component replacement (DIMMs, hard drives, power supplies, SFPs, etc.).

- Create and follow documentation and processes that are used in preparation, installation, and cabling of systems.

- Interface with vendors and contractors directly and via ticketing systems.

- Coordinate with facility management on maintenance of critical systems (UPS, generator, cooling, etc.)

- WAN/LAN network management, IP addressing, DC network infrastructure, network services (e.g., DNS/DHCP), Internet/DMZ/VPN environments, network security (firewalls, IDS/IPS), as well as network monitoring, management, and performance tools.

Education and Training

M.S. in Information Technology - 2010

B.S. in Computer Science - 2002

CCNA

GCP ACE

ISO27001, ITIL, Network+, MCSE, Cisco SDWAN

Avoiding Intellectual Property (IP) Risks, Data Protection & Privacy, Five Pillars of Compliance, Information Security Fundamentals, IT Asset Management, Strategy 360.1, Web Presence Policy

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