Lucia DeCastro

Bronx, NY *****

Phone: 760-***-****

E-mail: ad4205@r.postjobfree.com

Special Qualifications:

Languages: English, Spanish, French, Italian and Portuguese Computer experience

Apple

Microsoft Office applications

(Outlook, Excel, Word, PowerPoint)

Internal Communication

Workplace, Slack

Project Management

Asana, Jira

Employment:

Enterprise Resource Planning (ERP)

Systems

Oracle – Learning Management System

(LMS)

SAP – Materials Management (MM)

Programming Languages

SQL, Python

WeVenture – Multi-lingual, Multi-Day Group Leader (March 2023 – present)

• Provide high-end, luxurious, multi-day, guided tour experiences to the major cities of the United States in English, Spanish, French, Italian and Portuguese

• Assistance is given at all points of the tour from arrival to departure, delivering an all- encompassing adventure

TEKsystems/Qualtrics – Contractor/remote (October 2021 – June 2022) Linguist – Machine Learning (English, Spanish, French, Italian)

● Worked as part of a multidisciplinary team to research, define requirements and develop processes for development of new datasets and data labelling pipelines

● Contributed to process improvements to improve efficiency and quality of portfolio of predictive models by working with scientists to build, test and debug machine learning models

● Dealt with ambiguity, multi-task and adapted to changing priorities in a fast paced, highly collaborative, dynamic work environment

● Worked with operational teams to investigate and resolve bugs related to models and data issues

● Attended daily stand-up meetings, collaborated with peers, prioritized features, and worked with a sense of urgency to deliver value to our customers

Station Casinos, Las Vegas, NV Bilingual Training Manager (Spanish/English)

(March 2014 – October 2020)

Program Manager for the following at 20 properties: o Spanish onboarding

o English and Spanish Job Coach (Train the Trainer) o Citizenship Assistance (Spanish/English)

Properties range from budget, moderate to luxury

• Analyzed and assessed training needs based on management, supervisory personnel and leaders projected department/corporate wide goals

• Designed and developed new training courses utilizing effective methods of delivery such as individual, classroom, on-the-job training, demonstrations, job aids, meetings, conferences, and workshops

• Developed and organized educational materials such as training books, manuals, and multimedia visual aids

• Technical writer –turned complex course concepts and corporate directives into quick and easy-to-understand material

• Planned, directed, and coordinated the implementation of corporate training initiatives/activities

• Translated existing training materials into Spanish; edited and proofed existing Spanish learning materials

Additional International Professional Experience:

Weatherford International

Industry – Oil/Gas

Position – Inside Sales (English/Spanish/French)

Teluco

Industry – Software as a Service

Position – Office Manager (English/French)

Indrill Supply of Texas

Industry – International Supplier of Goods

Position – Sales Research (English/Spanish/French) Roberts Irrigation

Industry – Manufacturer of Irrigation Products

Position – Export Coordinator (English/Spanish/French/Italian) CardioDynamics,

Industry – Creator of medical technology, primarily electromedical & electrotherapeutic apparatus

Position - International Sales Support (English/Spanish) Kyocera Wireless

Industry – Telecommunications

Position – Latin American Project Analyst (English/Spanish) Redhills Ventures

Industry – Venture Capital (high-technology, finance, real estate and healthcare) Position - Executive Assistant (French/English/Spanish) Self-employed

Las Vegas Trade Shows/Conventions

Position – Marketing, interpretation/translation, product sales/demonstration, event planning (English, Spanish, French, Italian)

Education:

Master’s Degree

General Merchandising/International

Marketing

Colorado State University – Ft.

Collins, CO

Bachelor’s Degree

General Merchandising/Marketing

Italian Language Program

Scuola Leonardo da Vinci – Rome, Italy

Italian Community Center – San Diego, CA

University of California -San Diego, CA

French Language Program

University of Poitiers – Poitiers, France

University of Toulouse – Toulouse, France

La Sorbonne – Paris, France

University of Houston – Houston, TX

Cum Laude Graduate

Associate’s Degree

Fashion Merchandising

San Jacinto Community College, Pasadena, TX

I am open to relocation and travel for the right opportunity

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