*** ***** *** *****

Houma, LA *****

985-***-****

ad41yt@r.postjobfree.com

Eleriyia Jones

SKILLS

Demonstrated willingness to learn and adapt to new tasks, technologies, and methodologies to enhance job performance and contribute to organizational success. Seeking Growth Opportunities: Eager to pursue professional development opportunities that offer the chance to learn new skills, acquire fresh knowledge, and explore innovative ideas within the workplace. Committed to self-improvement and personal growth, actively seeking out challenges and opportunities for skill development to continually enhance professional capabilities.

Enthusiastic about exploring new ideas and approaches, leveraging creativity and curiosity to drive innovation and contribute fresh perspectives to team projects and initiatives.

Motivated by a desire for career progression and advancement, actively seeking out opportunities for growth and advancement within the organization. Value teamwork and collaboration, eager to engage with colleagues and mentors to exchange ideas, share knowledge, and collectively pursue excellence in achieving organizational goals.

EXPERIENCE

The Blood Bank, New Orleans — Donor Center Technician May 2023 - PRESENT

registering donors, including verifying donor eligibility, entering donor information into databases, and ensuring all required paperwork is completed accurately.effectively communicate donation procedures and requirements to donors, answering any questions they may have.adherence to strict protocols and regulations governing blood donation, ensuring all procedures are followed according to industry standards and regulatory requirements.maintaining accurate records of donor information and donation history. ability to accurately record donor information and ensure all paperwork is completed correctly.providing a positive and welcoming experience for donors, making them feel comfortable and valued throughout the registration process.manage donor flow efficiently, minimizing wait times and maximizing donation opportunities while commitment to maintaining the confidentiality of donor information in compliance with privacy regulations. Successfully registered an average of 20-50 donors per day, demonstrating efficiency and accuracy in handling donor registration processes. Actively seeking opportunities to expand knowledge and experience in the field of phlebotomy and donor services through ongoing professional development, additional training, and participation in relevant workshops or seminars. Walmart, Houma, LA — Overnight Stocker

November 2022 - January 2023

Received and organized incoming shipments of merchandise during night shifts,Stocked shelves and displays according to store layout and inventory management procedures. Ensured product rotation and freshness by following first-in, first-out (FIFO) principles.Conducted inventory checks and restocked depleted items to maintain optimal product availability.Collaborated with team members to efficiently complete stocking tasks within designated timeframes. Efficiently prioritized tasks to meet deadlines and maintain store readiness for opening hours.Collaborated effectively with colleagues to accomplish stocking objectives and maintain a well-organized store environment. Flexibly adjusted to changing priorities and work demands during overnight shifts.

Off The Hook Restaurant —Point of Sales Specialist Customer Experience Representative

October 2019 - November 2022

Managed cash transactions and operated point-of-sale systems with accuracy and efficiency.Processed customer payments, issued receipts, and handled returns or exchanges following company policies.Maintained a clean and organized checkout area, ensuring a positive and efficient customer experience.Collaborated with team members to resolve customer inquiries or concerns promptly and professionally.Balanced cash drawers and reconciled sales transactions at the end of each shift to ensure accuracy.

Provided exceptional customer service by greeting and assisting customers with inquiries, purchases, and returns.Addressed customer concerns and resolved issues promptly to ensure customer satisfaction and loyalty. Demonstrated product knowledge and promoted additional products or services to meet customer needs and increase sales. Handled a high volume of incoming calls and emails, effectively managing customer inquiries and providing accurate information. Maintained a positive and professional demeanor in all interactions, representing the company’s brand and values.

EDUCATION

UniTech Career College,Houma, LA — EKG/ Phlebotomist Certification

June 2022 - March 2023,Houma, LA

Completed comprehensive training program in phlebotomy and electrocardiography

(EKG) techniques, including theoretical coursework and hands-on clinical experience.Developed proficiency in venipuncture, capillary puncture, and specimen collection procedures through rigorous classroom instruction and supervised practice sessions.Mastered the proper handling and labeling of blood specimens to ensure accurate test results and patient safety.Acquired expertise in performing electrocardiograms (EKGs) and recognizing cardiac rhythms under the guidance of experienced instructors.Participated in clinical rotations at healthcare facilities, gaining practical experience in blood drawing and EKG procedures in real-world settings. Demonstrated commitment to continuous learning and professional development through active participation in classroom discussions, practical exercises, and supplemental study materials. Successfully completed all program requirements and examinations, earning certification in phlebotomy and EKG technology.I experienced a great learning opportunity that provided valuable skills and knowledge essential for a career in the healthcare field.

H.L. Bougerious High School,Gray, LA

High School Diploma, Houma, LA

August 2012-May

Successfully completed rigorous academic coursework to earn a high school diploma, demonstrating dedication to academic achievement and personal growth. Engaged in a diverse range of subjects and extracurricular activities, fostering a well-rounded education and developing essential skills in critical thinking, problem-solving, and collaboration.

Demonstrated commitment to excellence by maintaining a strong academic record and actively participating in classroom discussions, projects, and extracurricular pursuits. Developed effective time management and organizational skills to balance academic responsibilities with extracurricular commitments, demonstrating resilience and adaptability in a challenging environment. Cultivated relationships with peers, teachers, and mentors, fostering a supportive learning community and contributing to a positive and inclusive school culture. Reflect on the experience as a great learning opportunity that laid the foundation for future academic and professional endeavors, instilling a lifelong passion for learning and personal development.