Jessica West-Ricketts, PHR

HR Implementation Specialist

ad41wz@r.postjobfree.com \. 570-***-**** 9 6618 S Everett Way Littleton, CO 80123

Profile

Multifaceted HRIS Systems Specialist and Human Resources/Payroll Professional with over five years of experience. Committed to excellence, integrity and providing positive interactions. Resourceful, proactive, and level-headed problem-solver with exceptional time management and organization skills. Self-motivated, energetic leader with a proven history of developing HR policies, HRIS system integrations, and successful change management. HRIS, PC, Microsoft Office and Excel proficient.

Skills

•UKG Ready Implementation

•HR and Payroll Data Reporting

•Payroll Administration

•Project Management

•HRIS

•HR Core, ATS, Performance, Implementation

•Human Resource Management

•Training and Development

Professional Experience

Wurk

HR Implementation Specialist

• Configure applicable client UKG HR Modules, including Core, Applicant Tracking, and Performance.

•Deliver client trainings for customized HR Modules.

•Support benefit processes related to Annual Open Enrollment and ACA Year End Processing.

• Responsible for conducting HR Discoveries to identify and understand client configuration needs.

•Configure HR related system integrations.

lnova Payroll

Senior Human Resources Specialist - HRIS Implementation

• Provide human resources support for upwards of 15 clients/3,000 employees.

•Onboard and support employees for the full life-cycle of employment.

•Integrate and implement new modules (HR/Payroll/TLM) for UKG Workforce Ready (Formerly Kronos WFR).

•Guide senior management on best practices/procedures in conjunction with applicable state and federal laws.

•Debug and program system to client specifications.

•Create ad-hoc reporting.

•Yearly benefits administration and ACA reporting - Monthly reconciliations.

Sep 2023 - present

Denver, CO

Jun 2020 - Sep 2023

Lancaster, PA

•Analyze and support client software integrations with UKG Workforce Ready.

lnova Payroll

HCM Payroll Support Specialist

•Create training guides and processes for clients after implementation has taken place.

• Apply complex HR, payroll, and time application knowledge to individual client needs.

•Provide client support of all Kronos Workforce Ready applications and reporting.

•Analyze and reconcile weekly, quarterly, and annual payroll discrepancies.

•Maintain pay, benefit, and employee information for accuracy and timeliness.

•Assist client companies in all aspects of payroll processing and human resources via Workforce Ready.

•Calculate applicable federal, state, and local taxes.

• Execute payroll-related garnishments, deduction orders, and benefits calculations per client guidelines.

•Train client HR administrators on functionality of the Kronos Workforce Ready system.

EASi

Employee/Payroll Support Specialist

•Support employees, clients, and sales teams on matters related to human resources, payroll, onboarding/offboarding, and benefits administration.

•Subject matter expert in payroll processing of approximately 500 associates weekly.

•Assist new and existing employees with FMLA and state-specific leave of absence accommodations.

•Ensure new hire orientation and proper pre-employment requirements are met upon employee start date.

•Complete end of assignment terminations and exit processes.

•Create job aids, develop processes/procedures, ensure implementation of new procedures.

• Foster a welcoming, all-encompassing environment for employees and customers alike.

• Proficient in Peoplesoft systems (HR, Oasis, Financials}, 1-9 service center, and E-Verify.

Jan 2019 - Jun 2020

Lancaster, PA

Nov 2016 - Jan 2019

Lancaster, PA

Education and Certifications

Millersville University

Bachelor of Arts: Anthropology/Archaeology

Human Resources Certification Institute

Professional in Human Resources, PHR

Aug 2008 - Dec 2012

Millersville, PA Jan 2020 - present

References

Jaimi Laine, TLM Implementation Specialist, Wurk

585-***-****

Zulema Rivas, Human Resources Manager, Inova Payroll

678-***-****

Liane Smith, HR Implementation Manager, Inova Payroll

678-***-****

Carrie Harwick, Program Manager, EASi 717-***-****

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