Supply Chain Project Management

Diane Maurer

Pittsboro, NC ***** 407-***-****

https://www.linkedin.com/in/diane-bianco-maurer-5a581ab1/ ***********@*****.***

Healthcare Procurement & Supply Chain Professional

Empower Innovation & Guide Growth to Ensure Products Meet Customer Needs to Achieve Business Objectives

Reliable and detail-oriented professional who appreciates finding right solutions to difficult problems. Proficient negotiator with energetic and positive attitude, committed to maintaining customer service-driven approach. Experience in thriving within cross-functional team environments, adept at navigating purchasing processes, and skilled in project management. Consistently deliver effective solutions to drive successful outcomes as dedicated and positive collaborator.

Supplier Relationship Management

Contract Negotiation

Contract Writing

Strategy Development

Internal & External Customer Support

Procurement

Strategic Planning

CGMP Standards

Professional Experience

TELEFLEX, Morrisville, NC

Associate Product Manager 2021 - 2024

Assessed market and business requirements, creating, executing, and managing full-stream marketing efforts, boosting product visibility and brand recognition.

Conducted day-to-day oversight of product lines within category management, collaborating with suppliers to provide sales support, ensuring seamless integration of product lines into daily operations.

Partnered with Demand Planning, Manufacturing, and Change Management, confirming streamlined processes and facilitating efficient communication channels for optimal cross-functional coordination.

Managed inventory matters and negotiated procurement agreements, yielding meaningful business value and cost-effectiveness.

Developed training content for core products and new product introductions, showcasing project management skills and contributing to enhanced team proficiency and product knowledge.

Cultivated and maintained relationships with cross-functional global teams, driving improvements in profitability, quality, and workflow efficiencies.

Participated in procurement processes for medical devices, software platform, and hardware, enhancing strategic decision-making.

Communicated effectively with Business Unit Leadership, project teams, Marketing, and Sales stakeholders, certifying cohesive approach to achieving organizational objectives while maintaining strong collaboration.

Provided support to Regulatory Affairs team by reinforcing local product registrations, demonstrating commitment to compliance and regulatory standards within industry.

THERMOFISHER SCIENTIFIC, Morrisville, NC

Senior Site Specialist 2020 - 2021

Performed purchase order entries, order expediting, customer service call resolutions, return goods authorizations, processing of back orders, and quotes for site through EDI transactions (810, 850, 855, and 856), enhancing operational efficiency.

Fostered positive vendor and customer interactions by resolving issues, resulting in increased collaboration and overall satisfaction.

Coordinated and executed 3rd-party and agent purchases for array of products, including electronic equipment, ensuring seamless procurement processes.

Implemented on-site program replenishments and disbursements, contributing to performance improvement, and confirming optimal inventory management.

Mitigated finance-related issues with vendors through logical negotiations and strategic sourcing strategies, leading to favorable outcomes and stronger financial partnerships.

ENVISION HEALTHCARE, Raleigh, NC

Analyst, National Provider Enrollment 2016 - 2020

Spearheaded programming of Provider Enrollment applications, contributing to streamlined processes and guaranteeing accurate and efficient enrollment of providers.

Used various analytical tools to extract data from diverse sources, playing key role in normalizing information to uphold data integrity of electronic / manual sources crucial to provider enrollment operations.

Maintained dashboards, KPIs, and other tracking tools, providing valuable insights for strategic decisions and process optimization.

Participated in design, maintenance, and execution of ad-hoc and scheduled reports, resulting in data-driven approaches for informed decision-making within provider enrollment domain.

Assisted with software enhancement testing and validation following scheduled upgrades and modifications, confirming seamless integration of improved functionalities and maintaining high standard of system performance.

WAKEMED HEALTH AND HOSPITALS, Raleigh, NC

Systems Analyst I 2013 - 2016

Orchestrated program management of numerous departmental applications and hardware systems across enterprise, verifying smooth integration and optimal functionality.

Prepared monthly compliance and deviation reports, supporting corporate goals, and contributing to overview of organizational performance.

Resolved user issues through efficient management of support needs, fostering positive and productive user experiences.

Conducted detailed analysis of data using SQL and MS Excel reporting, providing valuable insights and optimizing organizational processes.

Tested, evaluated, and purchased various software applications and hardware equipment for hospital network, ensuring continuous improvement of network’s capabilities.

Educated and trained staff members on various software applications, enhancing overall organizational competence.

Maintained item master files in databases, confirming accurate and up-to-date information for effective organizational operations.

ADVENTIST HEALTH SYSTEMS, Orlando, FL

Procurement Specialist 2010 - 2012

Served as single-point manager of MMIS database for hospital network, ensuring integrity and optimal functioning of critical healthcare information systems.

Worked directly with buyers to verify accuracy of product information, playing crucial role in mitigating financial issues and maintaining accuracy within hospital network.

Conducted data analysis with MS Excel and SQL, delivering conclusions to senior management.

Oversaw daily management of supply chain logistics, procurement processes, and inventory levels, optimizing operational efficiency and maintaining consistent inventory levels.

Monitored industry trends through client feedback, leading to anticipation of future market needs and confirming hospital network remained responsive to evolving healthcare demands.

Researched and analyzed new products for effective deployment within hospital network, contributing to enhancement of healthcare services.

Managed government products and pricing, including HCPCS codes for pharmaceutical and surgical materials, certifying compliance and effective utilization within regulatory frameworks.

Additional Experience

OWENS & MINOR, Orlando, FL

Customer Service Representative, Inside Sales

ORLANDO HEALTH, Orlando, FL

Department Information Systems Consultant

ORLANDO HEALTH, Orlando, FL

Purchasing Agent

ORLANDO HEALTH, Orlando, FL

Buyer

WALT DISNEY WORLD, Orlando, FL

Cast Member

WALT DISNEY WORLD, Orlando, FL

Customer Service Sales

Education

Bachelor of Science in Healthcare Administration (BSHA), University of Central Florida, Orlando, FL

Technical Proficiency

Crystal Reporting

Lawson, Optiflex

EDI v810

EDI 850

Power BI

Microsoft Office Suite

Certifications

National Pharmaceutical Representative

Clinical Research Associate (In Progress / Pending)

Six Sigma - Green Belt

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