Customer Service Representative
Resume:
Melissa Beaman
Huntington, WV *****
****************@***********.***
Authorized to work in the US for any employer
Work Experience
Merchandiser/Stocker
Walmart - Huntington, WV
November 2021 to March 2023
Set displays, stock all parts of the store, label and binned overstock,and zone and face all departments. Supervisor
Crystal Clean - Huntington, WV
April 2000 to October 2021
Schedule and inspect residential and commercial cleans, inspect work of other employees cashier
Dollar Tree - Barboursville, WV
March 2017 to August 2020
stock and face shelves, run register with no cash shortages, assist customers Customer Service Representative
SRBI - Huntington, WV
October 2016 to September 2019
Assist customers on their services troubleshoot and upgrade services they have also make adjustments to existing services.
Baker/prep
Bellacinos - Huntington, WV
January 2015 to June 2019
Prepare baked goods for the day, do all prep for the full day, assist on the food line and also front counter Education
High school diploma
Barboursville - Barboursville, WV
September 1985 to June 1988
Skills
• Merchandising (10+ years)
• Cashiering (10+ years)
• Mobile devices
• Android (10+ years)
• Help desk
• Pallet jack (10+ years)
Certifications and Licenses
Food Handler Certification
Assessments
Work style: Reliability — Proficient
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
September 2022
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Warehouse safety — Proficient
October 2023
Using safe practices in a warehouse setting
Full results: Proficient
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting Full results: Proficient
Workplace safety — Proficient
March 2022
Using safe practices at work
Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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