**** ***** ******

Norfolk, *****

Phone 757-***-****

Tina Jeffcoat

Objective

To obtain a position in a strong company offering growth challenges, motivation, quality of life and consistent standards of excellence

Awards & Achievements

Professional

Experience

District, Regional, and National Manager of the year 2002 (First award of this kind),

Lead Sales Status Award 2003

MVP Training Support Status Award 2003

Clipper Club Manager (restaurant in excess of $2.2 million with cash flow of 25%) Award 2003

Fresh Training Restaurant Certified Award 2002

Best Costs of the year 2001 & 2002 against budget Award

Operational Excellence 2002 Award

Achieved Sales growth trend of comp sales every year while holding the General Manager position at Fuddruckers

6/2015- current Target, Virginia Beach, VA

Team Member, Logistics

Merchandising, Pricing, Ad Set and presentation. Push merchandise to shelves, back stock.

10/2012 – 3/2015 Wendy’s Corporation – Wendy’s

Virginia Beach, Virginia

General Manager

Responsible for managing approximately 45 -50 team members, 3 restaurant managers, 1 shift manager weekly

Within 6 months improved negative results with Food Cost against Monthly and Yearly BudgetsInstrumental in moving weekly Sales Growth from 18k a week to over 28k a week Consistently during Tenor

Improved CPR- Customer Performance Report negative percentages to the 50 to 95 percentile

Lead restaurant to 15 to 25 percent Restaurant Operating Profit

Responsible for weekly managers and team members Schedules

Responsible for weekly and monthly Inventory

Responsible for overseeing training for all team members implementing 100% guest service

Instrumental in moving Yearly CEI Scores - Customer Evaluation Inspection from failing to passing 100%

4/2008 to 4/2012 Yum Brand - Taco Bell

Chesapeake, Virginia

General Manager

Responsible for managing approximately 25 team members, 2 assistant managers and 3 shift leaders weekly

Within 6 months improved negative results with ICost against Monthly and Yearly Budgets

Instrumental in moving weekly Sales Growth from 15k a week to over 30k a week Consistently during Tenor

Improved CBCC's- Customer Based Champs Checks negative percentages to the 90 to 100 percentile

Lead restaurant to 15 to 25 percent Restaurant Operating Profit

Responsible for weekly managers and team members Schedules

Responsible for weekly and monthly Inventory

Responsible for overseeing training for all team members implementing 100% guest service

Instrumental in moving Yearly CER Scores - Customer Evaluation Report from failing to passing 100%

06/2002 – 12/2004

Director of Operations Magic Restaurants – Fuddruckers Columbus, Cincinnati Ohio

Oversaw the day to day operations of 8 restaurants in the state of Ohio

Direct supervisor of 8 general manager, 20 assistant managers and over 250 associates

Instrumental in increasing the sales growth for the district of Ohio, moving it from the lowest in the company to the top 20%

Increased shoppers scores from 50% to above 90% as a district

References

Furnished upon request

Education

Graduated from Bayside High School Virginia Beach, VA with a High School Diploma

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