Customer Service Data Entry
Resume:
Eric J Schlueter
** ******* **** *******, ** **649
***********@*****.***
OBJECTIVE
To utilize my extensive experience with customer service, including the last 7 years in health insurance, and to use those skills in a valued team atmosphere, including remote work.
EDUCATION —
EXPERIENCE
Framingham High School
Framingham, MA
Diploma May, 1987
Emerson College
Boston, MA
B.S. Degree Mass Comm.
May, 1993
GPA 3.28
1/19/16-2/5/24
Sr Member Services Representative • Blue Cross Blue Shield of MA
April,2015-December 2015
Assistant Manager • Gamestop
September 2001-August, 2013
Team Leader • Target
These positions taught me the importance of delivering exceptional customer service while learning the value of communication, teamwork, and problem solving.
KEY SKILLS —
COMMUNICATION
Customer Service
Health Insurance Experience
Research/Problem Solving
Microsoft Office
Meeting Deadlines
Team/Individual Workgroups
My most recent position gave me exposure and experience in many areas such as; product types, benefits/claims, coordination of benefits, member appeals, pharmacy, and dental. All previous positions involved communication, both verbal and written, depending on each case
LEADERSHIP
Executive Producer – WECB TV (Emerson College)
Team Leader (various) – Target
Assistant Store Manager – Gamestop
Warehouse Supervisor - Lechmere
REFERENCES
[Available upon request.]
Contact this candidate