Karen A. Moyer

Senior Executive Administrative Assistant

*** ********* ****** • Upper Chichester, PA 19014

ad41pf@r.postjobfree.com • 610-***-****

https://www.linkedin.com/in/karenmoyer463

Analytical and detail-oriented professional with extensive experience in providing support to executives complemented by project completion, event execution, executive team collaboration, business support, and communication management.

Demonstrated expertise in coordinating office processes, addressing all evolving queries, and maintaining overall correspondence with key stakeholders. Knowledgeable in developing work schedules/SOPs and executing domestic/international travel for executives. Remarkable interpersonal, presentation, and communication skills along with ability to build and strengthen long-term business relationships with clients and staff. Skilled in creating and implementing innovative plans/procedures to reduce redundancy/costs, improve accuracy, and achieve organizational objectives. Excellent in coordinating with internal/external stakeholders and maintaining confidentiality of vital information.

Areas of Expertise

•Documentation Management

•Correspondence & Communication

•Scheduling & Time Management

•Calendar Management

•Presentation & Decisions-making

•Travel & Event Planning

•Expense Management

•Procurement Management

•Marketing & Meeting Execution

•Process & Procedure Execution

•Regulatory Compliance

Professional Experience

Executive Business Partner

to Chief Revenue Officer, SAP Concur, Newtown Square, PA 2023 to Present

Establish and foster positive working relationships with internal and external stakeholders through effective collaboration with Chief Revenue Officer. Ensure complete confidentiality of information with discretion and maintained a high level of professionalism. Anticipate and address needs of Chief Revenue Officer by demonstrating proactive problem-solving skills.

●Collaborated and coordinated with Chief Revenue Officer, German executive, while being based in US, marking unique experience distinct from my previous roles at SAP.

●Engaged in performing global role that demanded broader scope of business responsibilities.

●Played pivotal role in facilitating Chief Revenue Officer and navigating distinctive challenges of C-level position that added heightened demands compared to any prior roles at SAP.

●Executed and managed responsibilities of Executive Business Partner with precision, adapting to heightened demands inherent in supporting C-level executive.

Executive Administrative Assistant

to National Vice President of Utilities, SAP America, Inc., Newtown Square, PA 2021 to 2023

Provided crucial support to National Vice President of Utilities as per emerging needs and demands. Efficiently managed, organized Outlook calendar and folders for assigned management, prioritizing appointments and improving correspondence according to management preferences. Played integral role in scheduling appointments and facilitating travel arrangements, handling associated expenses for assigned management staff. Strategically planned and supported strategic SAP events and offsite meetings, including SAP for Utilities Annual Conference.

●Led planning and execution of numerous offsite meetings, demonstrating proficiency in event coordination.

●Provided comprehensive support to the National VP, concurrently assisting four additional VPs.

Operations Lead

for Marketing, Purpose Network Live, SAP America, Inc., Newtown Square, PA 2020 to 2021

Implemented operational best practices to enhance efficiency and effectiveness in event planning and execution. Oversaw budget management and resource allocation to optimize costs and ensure events were executed within financial parameters. Conducted regular assessments of operational procedures, identifying areas for improvement, and implementing solutions to enhance effectiveness.

●Collaborated with senior management to develop and execute operational goals aligned with overall business objectives.

●Managed and created all procurement documents including SOW’s, PO’s, compliance forms and invoices.

Executive Administrative Assistant Marketing Project Manager

to Senior Vice President, Global Partner Marketing Group, SAP America, Inc., Newtown Square, PA 2018 to 2020

Streamlined administrative processes, contributing to increased office efficiency and overall workflow improvement. Oversaw office operations, managing supplies, and proactively addressing day-to-day operational needs. Engaged with cross-functional teams in the planning and execution of marketing campaigns, ensuring projects were delivered on time and within budget. Developed and maintained detailed project timelines, allocating resources effectively to meet project objectives and strategic goals.

●Successfully transitioned from the role of Executive Administrative Assistant to the challenging position of Marketing Project Manager, showcasing adaptability, skill diversification and event planning.

Executive Administrative Assistant

to Senior Vice President of Commercial Sales & Vice President/COO, SAP America, Inc., Newtown Square, PA 2016 to 2018

Strategically planned and supported Global Partner Summit and SAPPHIRE in 2017 and 2018, while actively collaborating with C-Level executives, partners, customers, and guest speakers. Coordinated and facilitated internal team and external customer/vendor/partner meetings, managing logistics such as meeting rooms, catering, and event locations.

●Planned and executed activities across special projects within SAP Commercial Sales.

●Effectively communicated with key individuals and vendors inside and outside organization, obtaining relevant information from various sources.

●Prioritized and dedicated remarkable efforts for customer satisfaction by meeting internal customer expectations.

●Efficiently utilized, concentrated efforts on time, managing multiple activities to accomplish goals and attending to broader range of activities.

●Gathered and arranged information and files in useful manner through strong organizational skills.

●Utilized and maintained advanced PC software skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM, and SAP applications, to update, maintain internal systems and files supporting management's information requirements.

●Established and fortified trusted relationships with internal and external customers, maintained strict confidences as required.

●Delivered valuable support to executives for informed decision-making, basing choices on mixture of analysis, wisdom, experience, and judgment.

Executive Administrative Assistant

to Managing Director/Regional Senior Vice President of East Sales SAP, America, Inc., Newtown Square, PA 2012 to 2016

Exhibited strong interpersonal skills by fortifying positive relationships with diverse individuals across the organization. Maintained a consistently positive, friendly, and upbeat demeanor while embracing challenges. Played integral role in cultivating appropriate rapport, promoting constructive relationships, and employing advanced diplomacy and tact.

●Strengthened trusted relationships with internal customers while adhering to strict confidentiality requirements.

●Gathered precise details and executed sound decisions based on a blend of thorough analysis, wisdom, and judgment.

Additional Experience

Executive Administrative Assistant

to Chief Medical Officer, Endo Pharmaceuticals Inc., Malvern, PA 2007 to 2012

Managed and optimized vendor services by ensuring seamless collaboration and optimal performance. Oversaw and reported expenses by managing budget allocations for efficient financial control. Executed and supervised contract and procurement management, streamlining processes for enhanced efficiency. Conducted and synthesized internet research, gathering valuable insights to support informed decision-making. Facilitated and maintained extensive calendar management, ensuring organized scheduling for optimal productivity. Orchestrated and directed logistics coordination, handling hotels, dinners, travel arrangements, meeting rooms, car services, and meals for executives and staff members. Collected data and prepared all meeting materials for annual shareholders' meetings, quarterly earnings calls, and board of director's meetings.

●Proactively coordinated and facilitated a 2-week last-minute travel arrangement for Senior Vice President during a crucial acquisition deal, contributing significantly to due diligence effort that ensured a successful acquisition.

●Collaboratively co-authored Administrative Center for Excellence (ACE) guidebook at Endo, which was adopted as a training manual and best practice guide for all new and existing employees within company.

●Innovatively revamped annual budgeting tracking process, enhancing monthly expense reconciliation and standardizing budget reporting procedures, resulting in substantial time savings.

●Strategically introduced improvements that optimized vendor relations, including common vendor files, contracts and license information, and contract prices, leading to annual savings of $220K.

●Conducted a comprehensive analysis of market research information, organizing data to eliminate duplication and outdated reports, thereby improving market intelligence review time by 20%.

Education & Credentials

Polley Associates Real Estate School, Newtown Square, PA, obtained PA Real Estate License: 12/2000

St. Monica Business School, Philadelphia, PA, Graduated with Business Degree: 06/1979

ASAP Conferences for Executive Administrative Assistants – various conferences and training programs

Professional Affiliations

American Society of Administrative Professionals (ASAP)

Institute for Real Estate Management (IREM)

SAP Business Women’s Network (BWN)

Mentor for SAP’s Autism at Work Program and Volunteer for the Philadelphia Eagles Annual Autism Challenge

Technical Skills

Word, Excel, PowerPoint, SharePoint, Outlook, Concur, Ariba and other SAP Software

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