Customer Service Representative

Destiny Alvarado

Fort Worth, TX

*******************@*****.***

+1-915-***-****

Authorized to work in the US for any employer

Work Experience

Medical Receptionist

Lake Worth Counseling - Fort Worth, TX

June 2023 to March 2024

Check in and out clients to 18 counselors

Answer phone calls and do intakes

Fax and send out emails

Check voicemails

Acute phone calls

Referring client to other psychiatric Drs. Or to mental heath hospital PSR - Patient Service Representative

Rio Grande OBGYN // Snelling Staffing, L.L.C. - El Paso, TX May 2022 to June 2023

Customer service

Register pts

Reschedule and Schedule pts for their appointment

Covered West and East location

Collect pt copay

Assistant Manager

Citi Trends - El Paso, TX

July 2018 to December 2020

Money handling

Conference calls with the district manager

Receive and accept shipment

Schedule and pay roll

School interviews/ do interviews over the phone

Call Center Customer Service Representative

Alorica Calling Center - El Paso, TX

July 2018 to May 2019

Part time

Inbound calls

Assistant customers over phone

Entering and verifying customers information

Youth Care Worker/ Medical Assistant

Insight Global - Fort Bliss, TX

May 2018 to July 2018

Escort the youth children around the camp to case workings Put in medical records

Doing COVID test

Triage

Caregiver

Care - El Paso, TX

April 2015 to April 2017

Give pt their medication

Bath and feed pts

Check pts vitals

Education

High school diploma

Plato Academy

Skills

• Assistant Manager Experience

• Cash Handling

• Loss Prevention

• Retail Management

• Store Management Experience

• Payroll

• Recruiting

• Inventory Control

• Supervising Experience

• Retail Sales

• Human Resources

• Cashiering

• Windows

• Front desk

• Experience with children

• Childcare

• Typing

• Home care

• Management

• Interviewing

• Data collection

• Microsoft Office

• Accounting

• Google Docs

• Healthcare

• Banking

• Leadership

• Caregiving

• Medical Records

• Microsoft Outlook

• Workday

• Oracle

• SharePoint

• Microsoft Access

• HIPAA

• Hospitality

• Patient monitoring

• Medical Scheduling

• Medical Receptionist

• Phone triage

• English

• Fluent

• Spanish

• Fluent

• Human resources

• Typing

• Customer service

Certifications and Licenses

CPR Certification

CNA

Contact this candidate