Alyssa Chapman

College Student

**** ******** **. **-***

Jackson, MS 39209 (home address)

618-***-****

ad41nl@r.postjobfree.com

SKILLS

●Product and Service Knowledge

●Staff Supervision

●Sales and Marketing

●Strategic Planning

●Customer Relations

●Staff Training and Development

EXPERIENCE

Skate City of Colorado, Belleville - Assistant Manager

Nov. 2021 - PRESENT

●*Seasonal Job from Aug. 2021-Present

●Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

●Conducted regular performance reviews for employees to identify areas of improvement.

●Coordinated with other departments to ensure smooth flow of operations.

●Assisted in the development of operational strategies to ensure efficient and productive operations.

●Developed a system for tracking inventory and ordering supplies as needed.

●Managed customer service inquiries and complaints in a timely manner.

●Resolved conflicts between team members in an effective manner.

●Maintained up-to-date knowledge of company products and services.

●Supervised daily operations including scheduling shifts, assigning duties.

Counselor’s Office Assistant, Belleville East High School - Pass Runner

Jan. 2023 - May 2023

●Greeted visitors, ascertained the nature of their business, and directed them to appropriate personnel or office.

●Processed mail, sorted incoming mail for distribution to staff members, and prepared ongoing mail for postage.

●Organized files and records in accordance with established procedures; retrieved information when requested.

●Maintained a positive working relationship with fellow staff and management.

●Assisted with special projects such as creating brochures about the counseling services offered at the facility.

●Received and distributed mail, letters and packages.

Sports Manager, Belleville East High School - Girls Varsity Manager

Oct. 2022 - Feb. 2022

●Supervised team practices, competition, and travel arrangements.

●Operated and explained proper use of mechanical equipment to employees.

●Gave rides to athletes to practices when they didn't have one.

●Wrote stats during games.

●Kept track of inventory like clothes and equipment.

EDUCATION

School Name, Location - Degree

MONTH 20XX - MONTH 20XX

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AWARDS

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