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Front Desk Agent

Bronx, NY
April 16, 2024

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Christopher Lewis

New York, NY *****


Authorized to work in the US for any employer

Work Experience

Front Desk Concierge

Equity residential - New York, NY

March 2023 to Present

• Welcoming guest

• Answering phone calls when needed

• Giving residents deliveries and messages

• Improving hospitality

• Problem Solving

• Provide local knowledge and guidance

• Keeping desk neat and organized

Front Desk Agent

Hotel Shocard - New York, NY

February 2021 to February 2023

· Greeting guest upon their arrival and providing a hospitable welcome

· Recording client information in their company guest book or internal database and directing them to their designated rooms

· Receiving calls, conducting room reservations, and verifying existing bookings

· Organizing transportation services

· Processing customer payments and presenting them with the bill upon check-out

· Keep desk neat, orderly and sanitized always

Window Installer

Skyline Windows LLC - Glacier, WA

July 2015 to March 2020

• Responsible for removing sliding, single and double windows from units.

• Responsible for installing windows in commercial, residential, and industrial settings.

• Setup up each area with protection and cleaned up afterwards.

• Communicating with either residents or other contractors that may be either on the work site or in the building

• Maintaining a safe work environment

• Following all Osha Rules and policies

Teacher Aide

Red Balloon Day Care Center - New York, NY

May 2009 to March 2013

· Supervised children ages 2 to 5 through their daily routine

· Assisted in the daily curriculum planning

· Provided daily written observations of the children

· Helped maintain a clean and safe classroom environment

· Assisted parents with any questions regarding their children

· Attended and helped organize school workshops and events

· Adhere to school policies

Delivery Man/ Contractor

Federal Express Ground - New York, NY

June 2006 to May 2008

· Delivered packages to federal Institutions and Corporate Clients

· Trained new employees

· Meet and greet clients and vendors

· Held accountable for incoming and outgoing packages

· Responsible for C.O.D. charges

Mail Clerk

Uniworld Group, Inc - New York, NY

June 2002 to June 2006

· Responsible for scheduling employees

· In charge of postage machine

· Sorted all incoming mail

· Delivered all incoming mail to employees

· Interacted with over 108 employees daily

· Signed for all incoming and outgoing packages

· In charge of all mail accounts such as Fed Ex, UPS, and Postal Education

Diploma in CDA

Red Ballon Day Care - New York, NY

2009 to 2010


Cardinal Hayes High School - Bronx, NY

2002 to 2006


• Proficient and familiar with a vast array of programming, concepts and technologies, including:

• Microsoft Word

• Microsoft Office

• Windows XP

• Guest Services

• Microsoft Windows Server

Contact this candidate