Brandey Gilliard

Sr. Process Executive

***** ************** **, ******, *****,

US, 75035

ad413p@r.postjobfree.com 214-***-****

LinkedIn Profile: : https://www.linkedin.com/in/brandey- danielle-gilliard-a6921310/

Driven, compassionate professional with 13 years of experience in health care. Trained in the United States Army Reserves. Worked with critical care customers, navigating health claims and prescriptions. Developed and implemented an intuitive online enrollment system for patient services, streamlining the enrollment process for members and enhancing accessibility to healthcare services. Proficiently operated in a fast-paced environment, creating, and managing medication delivery orders for healthcare providers and patients, ensuring timely and accurate distribution.

Professional Experience

Senior Processor

Cognizant June 2021 - Present

Demonstrates comprehensive understanding of domain processes and sub-processes.

Efficiently perform data entry tasks, transcribing information from source documents to designated Clinical/Safety databases.

Meet strict turnaround times while maintaining high levels of accuracy and attention to detail.

Collaborates cross-functionally to align departmental functions with overall company goals meeting industry standards.

Utilize in-depth knowledge of company products and processes providing accurate inquiry response exceeding expectations with in required time.

Patient Care Coordinator

Lash Group August 2019 - June 2021

Coordinated timely delivery of prescribed medications to patients and healthcare providers across the United States, ensuring efficient and accurate distribution.

Demonstrated value to patients, healthcare providers, and payers by proactively resolving issues related to lost or damaged medications, ensuring minimal disruption to treatment plans. Consistently executed quality assurance and operational standards, surpassing expectations

Education

BS in Healthcare Administration

University of Phoenix, Phoenix Az August 2020 - December 2023

Key Skills Technical, Communication, Proactive, Accuracy, Analytical, SQL, MS Office, Problem Solving, Leadership, Teamwork Diversity,

Risk Management

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