Customer Service Real Estate

Watts *

Quentin Watts

*******.********@*****.*** 980-***-****

EDUCATION

University of South Carolina Columbia, Columbia, SC Expected Graduation: May 2023 Bachelor of Science in Mass Communications

HONORS/AWARDS:

• Ronald E. McNair Scholar, University of South Carolina-Columbia (2022 - Present)

• Third Place Winner of McNair Scholars Research Symposium, University of South Carolina-Columbia (2022)

• Dean’s List (2020 – Present)

UNDERGRADUATE RESEARCH EXPEIRENCE

University of South Carolina, Ronald E. McNair Scholar, University of South Carolina, Columbia, SC, December 2022 - Present

Intern

• Developed a research project.

• Gathering data.

• Quantitative and qualitative data analysis.

PRESENTATIONS

McNair Scholar Research Symposium, University of South Carolina, Columbia, SC “Women Deserve Equal Pay: Fighting for Gender Equity in Professional Sports,” June 2022 McNair Scholar Research Conference, Baylor University, Waco, TX, “Women Deserve Equal Pay: Fighting for Gender Equity in Professional Sports,” August 2022 RELEVANT COURSEWORK

• Fundamentals of Inquiry

• Senior Capstone Course

• Introduction & History of Mass Media

• Writing for Mass Media

• Fundamentals of Digital Literacy

• Introduction to Public Relations

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EMPLOYMENT

Coldwell Banker Real Estate, Columbia, SC, September 2023 – November 2023 Intern

• Observed home openings and closing.

• Assisted the lead real estate agent with scheduling and reviewing contracts.

• Took pictures of properties for advertising.

Sales Associate, Food Lion Incorporation, Columbia, SC, May 2018 - Present Sales Associate

• Provide prompt, accurate, and friendly customer service.

• Handle payment transactions to include following procedures regarding cash, checks, coupons, gift cards, EBT, WIC, and credit cards.

• Train new employees.

Avis Car Rental, Charlotte Douglas International Airport, Charlotte, NC, May 2022 – August 2022

Automotive Operator

• Maintained automotive records.

• Responded to customer inquiries.

• Provided customer service support.

Hamilton Affordable Law Care Services, Charlotte, NC, June 2017 – May 2018 Landscaper Assistant

• Maintained gardens and lawns, including moving, trimming, raking, weeding, and pruning.

• Fertilized and watered lawns and plants as needed.

• Removed debris as needed.

ON CAMPUS INVOLVEMENT

• Athlete, Benedict College Baseball Team

o Focuses on supporting college students in the Spartanburg, SC region by providing mentorship, tutoring, and guidance.

• Photographer and Videographer, Battle of the Bands o Used composition skills, technical expertise, and creativity to produce and preserve images that capture and record an event.

MEMBERSHIPS

• National Honor Society.

• Charlotte Metro Reds Baseball

SKILLS

Computer: Proficient in Microsoft Word, Power Point, Excel, Outlook, and Internet Research Research: Data collection, transcription, and analysis Watts 3

Soft Skills: Customer service, adaptive learner, purposeful, and trainer. Technical Skills: Photography and videography.

Camera Equipment Experience: Canon T-100 Rebel and Canon EOS Rebel T8i

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