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Customer Service Representative

Location:
Ellabell, GA
Posted:
April 16, 2024

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Resume:

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OBJECTIVES

To obtain a competitive, long-term position that will culminate my passion for helping others, management and organization skills to surpass goals of the company and establish a career for myself.

EXPERIENCE

Working Solution- Benefeds

November 2023- Present

Ellabell, GA

Customer Service Representative

Helping enrolling clients into dental or vision plan.

Helping clients change or cancel their plans.

Helping clients make the necessary changes for 2024.

Flag Bridge Amazon

May 2021- June 2022

Savannah, GA

Truck Driver

Deliver packages to business as well as home.

In home/business set-ups

Also, we did pick-up return merchandise.

Homewood Suite by Hilton

April 2015-April 2020

Savannah, GA

Front Desk Clerk/Night Auditor

Processing guest check-in/check-out

Verify customer’s credit and establish how the customer will pay for the accommodations

Securing payments

Activates room keys

Review accounts and makes changes for guest during check-out process

Perform bookkeeping activities such as balancing account and conducting nightly audits

Provides excellent customer service

Banker’s and Life Casualty

01/2013-10/2014

Tampa, FL

Insurance Agent

Helped seniors to transition to Medicare

Assisted elderly with end of life planning and budgeting expenses

Recommend insurance policies to meet the needs of individual clients

Embassy Suite

12/2010-12/2012

Tampa, FL

Line Cook

Prepare food for service (e.g. chopping vegetables, cutting meat or preparing sauces

Comply with nutrition and sanitation regulations and safety standards

Maintain a positive and professional approach with all co-workers and customers

J.C. Lewis Ford

01/2009-05/2010

Savannah, GA

Manager

Assisted in inventory control

Develops buyers by maintaining rapport with new and previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions

Smoke Station BBQ

06/2008-10/2008

Savannah, GA

Kitchen Manager

Ensure cleanliness

Provide oversight to the cleaning program as written

Manage the day-to-day operation

Assign daily work stations and manage breaks

Rent-a-Center

12/2007-06/2008

Savannah, GA

Accountant Manager

Follow up on past due accounts

Work out payment arrangements for repo appliances as well as deliveries

SMG Catering Service

08/2007-12/2007

Savannah, GA

Chief Cook

Prepared catering for weddings, graduations, family reunions and honor ceremonies

River’s Edge Retirement Center

04/2001-06/2007

Savannah, GA

Executive Chef

Check the quality of cooked and raw food to ensure that safety standards are met

Monitor sanitation procedures

Order food and other supplies needed to ensure efficient operation

Plan and develop menu for special events

Managed staff of 22

Provided inventory control through the use of month end reports

U.S. Army

08/1983- 12/2002

EDUCATION

Ashford University Clinton, IA 2012-2014 Behavior Science

Chatham County Health Georgia 1983 SERVSAFE certification

U.S. Army Virginia 1984 Culinary Arts certification



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