Customer Service Rep
Resume:
Joseph Harris
Akron, OH *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Huntington chat team specialist
Huntington Bank - Akron, OH
November 2017 to January 2024
I chat with customer through our online banking website and assist with sales and opening accounts credit cards and I also troubleshoot with customers when there having technical issues Huntington associate
Huntington Bank - Akron, OH
May 2017 to January 2024
Customer service rep
Customer Service Rep
First Energy Corp. - Akron, OH
December 2016 to March 2017
Helping customers with there bills and any other issues that they had on that day maintenance/cashier/layaway/customer service
Walmart - Akron, OH
April 2011 to August 2016
Responsibilities
Cleaning dealing with customers in a timely fashion making sure customers come in And have a good experience
Accomplishments
I learned almost everything you could learn at Walmart and even more they believe in me To learn the position they put me to thrive
Skills Used
Cleaning great customer serviceLearning how to bin different products for the company including some electronic items ..and dealing with different type of personalitys day in and day out communicator
Infocision - Akron, OH
August 2014 to September 2014
Responsibilities
I call customers already with Verizon wireless and try to upgrade there plan or upgrade there phone Accomplishments
I just started this job
Skills Used
Skills used are holding communication skills to covey the deals that Verizon has and is the best wireless service on the market my sales skills and Points
Education
high school diploma
buchtel high - Akron, OH
2003 to 2007
Skills
• Customer Service (6 years)
• Cash register
• POS
• Sales
• Customer service
• Restaurant experience
• Supervising experience
• Microsoft Office
• Communication skills
• Microsoft Excel
• Computer skills
• Organizational skills
• English
• Leadership
• Inside Sales
Awards
Employee of the month
March 2015
Outstanding customer service
Certifications and Licenses
Driver's License
Additional Information
Im a loyal person been with the same company for 6 years i reached my ceiling at Huntington bank and is ready to make another step in life willing to learn anything and retain knowledge well
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