Post Job Free

Resume

Sign in

Customer Service Account Manager

Location:
St. Louis, MO
Posted:
April 16, 2024

Contact this candidate

Resume:

ROLAUNDA RODGERS

Barber Stylist

St. Louis, MO **113

ad4112@r.postjobfree.com

+1-314-***-****

Confident and goal-oriented Customer Service professional that specialize in the process of customer satisfaction seeking a position in a profound company where my passion for people can soar.

Willing to relocate: Anywhere

Work Experience

Account Manager

Ignite Promotions, Inc. - Creve Coeur, MO

November 2022 to Present

• I develope long-term relationships with a portfolio of clients.

• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs

• Manage and develop client accounts to initiate and maintain favorable relationship with clients Server

Maggiano's Little Italy - Richmond Heights, MO

January 2017 to November 2022

• I took and processed guests' orders in a timely fashion. Memorized drink and dessert menu for on- demand recitation.

• Up-sold desserts and drinks as appropriate for individual guests and parties.

• Managed large groups quickly and efficiently through attentive service and precise order taking. Alarm Monitoring Assistant Supervisor

Interface Security - Earth City, MO

April 2013 to January 2017

• Served as a link between subordinates and upper management

• Addressed problems with work quality, issues between employees and other concerns in an effective, timely manner.

• Conducted performance reviews, motivated team members and create strategies to boost productivity

Communications Specialist II

St Louis Metropolitan Police Department - St. Louis, MO October 2007 to March 2013

• Answered emergency and non-emergency phone calls and coordinated the response of law enforcement officers to crime and accident scenes.

• Utilized two-way radio systems to transmit details to officers and contacted other emergency personnel, such as fire fighters and paramedics, to respond to calls as needed.

• I provided assistance to officers by answering queries about driver license or warrant information.

Education

Certificate in Barbering

eClips School of Cosmetology and Barbering - Overland, MO October 2019 to Present

Criminal Justice

Colorado Technical University

May 2016

Secondary Education

St Louis Community College - St. Louis, MO

January 2001

Certificate in Barbering

Artichely HAIR Academy - St. Louis, MO

October 2021

Skills

• Bartender Experience

• Serving Experience

• Customer Service

• Upselling

• Inventory Control

• Logistics

• Hair Styling

• Makeup Application

• POS

• Teaching

• Cooking

• Host/Hostess

• Restaurant Experience

• Sales

• Cash Handling

• Home Care

Certifications and Licenses

food handler certificate

Food Handler

Barbering License

CPR Certification



Contact this candidate