Customer Service Guest

Eden M.

Lonchiek

*************@*****.***

917-***-****

Orlando, FL

Education

BA Film

College of Santa Fe

Graduated 1994

Santa Fe, NM

Skills:

Communication

Interpersonal skills

Teamwork

Punctuality

Word/Excel/Power Point

Point of Sales Systems

Music/Art/Writing

Work Experience

Customer Service Taxi Dispatcher

Mears Transportation

Oct 2023 - Feb 2024 Orlando, FL

Dispatched over 4000 taxi rides a month providing outstanding customer service to our clients arriving at Florida International Airport (MCO) making sure they arrive at their final destination safely

Utilized computerized dispatch systems to manage logistics in

a high-volume environment

Communicated with all drivers to ensure customer satisfaction

Guest Service Ambassador

SeaWorld

July 2023 - Oct 2023 Orlando, FL

Greeted customers to SeaWorld delivered exceptional service throughout their stay

Maintained a pleasant and safe environment for our customers and our service team ambassadors

Trained and oriented new customer service ambassadors

Bartender/Server

Various: BillyMarksWest, The Frying Pan, Chelsea Brewery

2000 – 2022 New York, NY

Served drinks and food while maintaining a safe working environment for all customers and employees at all times

Coordinated and organized private parties, special events, supply orders, scheduling staff

Production Assistant / Construction Grip / Prop Stylist / Boom Operator

Various Film and Art Productions

1996 – 2005

Films, Television, Commercials, PSA’s, Photoshoots for magazines

Curated Art Galleries NYC

Guest Services Representative

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