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Life Cycle Quality Assurance

Glendale Heights, IL
April 15, 2024

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Mohammed Abdul Haleem

Glendale Heights, IL *****



●Over 6+ years of experience in both Manual and Automation testing of web applications.

●Proficient in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) processes, with extensive experience utilizing Agile and Waterfall methodologies.

●Expertise in Inventory Management, Taxation, Lottery Application, Ecommerce and Health Industry has provided me with good Domain experience.

●Experienced with full software design life cycle methodologies, quality assurance, and system testing, as well as structured analysis techniques.

●Skilled in writing Test Plans, defining Test Cases, and developing/maintaining test scripts, analyzing the results of scripts, and working with team members to fix errors.

●Seasoned in result analysis, bug tracking, and reporting, with a strong emphasis on detailed status reporting. Additionally, highly proficient in leveraging VSTS/JIRA as a repository for managing test cases, execution, and defect tracking.

●Expert in conducting various automated tests such as system, functional, regression, stress/performance, scalability, boundary, compatibility, cross-platform, acceptance, sanity, smoke, and usability using Selenium.

●Strong knowledge in handling & switching between different windows/iframes, handling various locators, links, sliders, dropdown lists, popup, files downloading, etc., using Selenium Webdriver.

●Experience in Test Automation, Scripts Preparation, and execution within the framework using TestNG and Jenkins.

●Interacted with the Business Users and the client to test according to their requirements. Strong commitment & dedication towards work.

●Experience in testing web applications across multiple browsers and platforms, ensuring compatibility with all user devices.

●Familiarity with both functional and non-functional testing methods, including usability, security, and performance testing. Strong understanding of testing best practices and methodologies, such as black box, white box, and gray box testing.

●Experience in using defect tracking tools, such as Bugzilla, Jira, or HP Quality Center, to report and manage defects.

●Ability to collaborate effectively with cross-functional teams, including developers, product owners, and business analysts.

●Experience in testing web services and APIs using tool SoapUI.

●Knowledge of accessibility testing and ensuring that web applications comply with accessibility guidelines and standards.

●Experience in working in an Agile development environment, participating in sprint planning and retrospectives, and working closely with the development team to ensure high-quality software delivery.

Work Experience

Software Tester /Quality Analyst


June 2019 to Present

Description:- The project is based on Illinois Lottery systems. Where it has the application as Back Office System (BOS) and database as Lotus Central system (CS) to monitor all the transactions and all the played tickets information. It also maintains the records of all the customers data and information such as financial data, all retailer’s information, customers information.


● Analyzed and reviewed BRD (Business Requirement Document), FRS (Functional Requirement Spec), SME’s Spec to design Quality test suites, Test cases (X-ray), prepare Release Notes (RN) and Test Completion Report (TCR).

● Released so far, every year two schedule Releases, One Maintenance release every year, And every Month hotfixes from last three years.

● Specialized in working on claims management: - Claims, Annuity claims, and working with the second level support.

● Analyzing relevant business content and involve in gathering the requirements, provide input in requirements for testability, clarity, purpose, and implementation.

● Worked in an agile environment with frequently changing requirements and features set. Attending and actively involved in scrum meetings, Retrospective meetings, Sprint planning meetings, sprint grooming meetings.

● Involved in executing test cases manually of Regression test cycle, Functional test cycle, Smoke test cycle and reported defects using bug tracking tool JIRA. Manage defects appropriately by assigning and monitoring throughout the defect life cycle.

● Created and executed the test cases for various scenarios, and participated actively in Functional Testing, validation testing, Usability testing, Compatibility testing, Retesting, Regression testing.

● Involved in preparation of daily and weekly status reports. Involved in Scrum meetings. Interacting with developers in resolving Bugs, Incidents, CLOPS, Problems, Techdebt.

● Designs, creates, and approves the project test cases and QA related documentation making ensure the standardized software quality assurance and controls as it pertains to the Software development Life Cycle (SDLC).

● Executing the test cases related to financial reports, balancing them, and comparing with backend from the central system using Unix commands and linking the detected defect with requirements and test cases uploaded in JIRA.

● Involved in execution of Data Migration test cases and User Acceptance Testing (UAT) test cases against the data which includes all the financial data from the third-party source.

● Setting up, configuring, and connecting all the terminals to the Central system using Unix commands and back-office system web application.

● Performed web testing, functional testing and checking the compatibility, reliability, and scalability of the application in different browsers for the BOS (back-office application) web application, RWS (retailer website) web application.

● Interacting & Supported the UAT and client for releases during Hot fixes, maintenance release and scheduled releases.

● Performed predefined request and response scripts of API test suites & test cases for ILottery web application using SoapUI tool and comparing all the financial activities with BOS application.

● Performed Axe dev tool for accessibility testing ADA and NVDA speech viewer testing for the application. Text spacing tool for testing the text on the application for accessibility users.

● Executing test cases for Tablet/phone (Ipad,android,IOS) from browserstack for application Ilook and all the lottery games from the terminal used by the LSR representatives for their daily records for the retailers’ issues and all financial transactions.

● Conducted database validation using SQL queries for all the financial transactions of retailer terminals and BOS application.

● Closely interacting with clients, developers, and system engineers to identify application defects, reviews, and follow ups.

Environment: JIRA, Manual testing, Agile methodology, MobaXterm (linux), SoapUI tool (API Testing), SFTP server, Winscp, Remote server, Jenkins, Kibana logs, browserstack, ADA, NVDA.

Software Tester (Manual and Automation)

Meridian IT Solutions

April 2017 to March 2019

Description: 987 Analyzer is a web-based application, tax comprehensive package of regulations that provide long awaited guidance under section 987 and amend related existing rules under sections 861, 985, 988. Section 987 tax reforms included the addition of the qualified business unit (QBU) concept, which generally provides a basis for allowing a taxpayer with a separate unit that conducts business and keeps books and records in a currency other than the functional currency of the taxpayer.


● Participated in all the phases of Software Testing Life Cycle (STLC) like, Requirements Review, Test documentation, Application testing, and defect reporting.

● Reviewed the Test Basis, designed and documented Test Strategies, Test Plan, Test Cases and executed test cases.

● Developed test code in Java language using Eclipse, and TestNG framework.

● Responsible for identifying test cases for manual and Automation with Selenium WebDriver for Smoke Test, Functional and Regression Tests.

● Configured Selenium WebDriver, TestNG, Maven tool and created selenium automation scripts in java using TestNG prior to agile release.

● Implemented Automated execution of tests (nightly and need based) using Maven and Jenkins.

● Debugged the Test Scripts, creating Batch tests, verifying the Test results and reporting the defects to JIRA.

● Used the Firebug to inspect the XPath of the web elements and Eclipse IDE for Java development.

● Involved in execution of all types of system testing including Integration, Regression, User Acceptance and Functional testing.

● Baseline and Regression tests were scheduled and performed on every Release and build and supported End-to-end testing for downstream systems.

● Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Oracle supporting tables and cubes.

● Track defects created during testing and work closely with SMEs to resolve defects in a timely fashion. Environment: Selenium, Eclipse IDE, Java, Maven, Jenkins, TestNG, JIRA SQL Server 2012, Agile methodology.


Master's in computer science

University of Illinois Springfield - Springfield, IL 2016


Automation Tools : Selenium WebDriver, TestNG, SoapUI Test

Methodology : Black Box and White Box Testing, Automation Testing, Compatibility/Configuration Testing, User Acceptance testing (UAT),Web testing, Sanity/Smoke, Functionality testing, System/ End-to-end Testing, Regression Testing.

Defect mgmt. Tool : JIRA, VSTS (Visual Studio Team System), Freedcamp,

Other tools : kibana logs, Jenkins, Browserstack, IDE, Agile, Git, SDLC,


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