Renee Stevens

*** ****** *****

Harrington, Delaware

302-***-****

ad40t0@r.postjobfree.com

Objective: Obtaining a position that will utilize my skills.

Skills: Proficient in venipuncture and processing samples obtained.

Proficient in the use of various software packages including Microsoft Word, Excel, Publisher, Power Point, Quicken, Money, WordPerfect, Quickbooks and Windows XP.

Over 38 years' experience in customer service and money handling.

Major strengths in problem solving and office procedures.

Dependable and able to work without supervision.

Demonstrates competence and poise in professional and social settings.

Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.

Proficient in 10-key data entry (210 ksp) and typing (55 wpm).

Committed to maintaining the company's standards as well as training others.

Capable of handling multiple projects concurrently.

Bring enthusiasm to team projects and encourage others to develop workable ideas.

A hands-on professional with a proven record of success.

Experience: Schiff Farms Inc Harrington, Delaware

Grain Accounting 08/2023-present

Process grain tickets into the grain program to help keep accurate accounting for the grains on property as well as to pay the farms accordingly. Answered incoming calls and directed those I could not help to the proper associate. Run reports as needed for the upper management.

ReKlaim Treatment Center, LLC Millsboro, Delaware

Office Manager 12/2021-04/2023

Assisted the provider with establishing and opening the business. Provided the community with the information ReKlaim was open and the areas they specialized in. Maintained schedules, files, and mail to continue the running of the office as well as stay Hipaa compliant. Maintained accurate time for payroll purposes as well as processed the payroll report.

Centurion

Medical Assistant CCMA 9/2020- 01/2022

Coordinate lab draws for the first thing in the morning making sure requests are done in a timely manner. Completing EKG, Spirometry, Peak Flows, Covid Testing, Reports, ICN assistant and any clerical request from the DON and HSA.

AccuReference Medical Lab Linden,New Jersey

Phlebotomy Supervisor 6/2013-4/2020

Leading a group of 6-20 phlebotomists in the Maryland and Delaware area. Making sure everyone is maintaining and processing samples per our policies as well as OSHA requirements. Maintained time, office coverage, continued education training, office inspections and provided guidance with procedures or processes. Maintained accurate time for payroll purposes.

Green Clinics Lab Dover, Delaware

Phlebotomy Supervisor 1/2020-4/2020

Leading a group of 4 phlebotomists in the Delaware area. Making sure everyone is maintaining and processing samples per our policies as well as OSHA requirements. Maintained time, office coverage, continued education training, office inspections and provided guidance with procedures or processes. Maintained accurate time recording for payroll purposes.

Central Delaware Family Medicine Dover, Delaware

Medical Assistant 2009-7/2013

Assisting with patient procedures including but not limited to ear cleaning, vital sign, vision, hearing, urine testing, giving flu and Vit B shots, cleaning rooms and any other task requested by the provider within my scope of practice, completing patient charts with vital signs and other pertinent information for the visit, maintaining surgical clearance patients, obtaining preauthorization, checking patients in and out, and making any specialist appointments needed.

Brookside Medical Lab Aston, Pennsylvania

Phlebotomist 8/2011-6/2013

Completed an assigned number of rehabilitation centers to obtain required samples for the test ordered by the provider, documented the samples obtained, where the samples were obtained and the time they were obtained. Once at the lab completed the separation process as required for each test.

Kent and Sussex Industries Inc. Milford, Delaware

Customer Service Manager 2/2008-09/2008

Processed orders, resolved customer issues, reorganized inventory area for more efficiency, and processed daily and monthly sales reports.

Bay Developers Inc. Dover, Delaware

Accounts Manager 01/2006-06/2007

Accounts payable and receivable for six different entities within Bay Developers, property manager, sorting mail, scheduling field employees, process reports for new construction projects, finding ways to reduce the cost of development of the projects and organizing the office files. Maintaining accurate time to process payrol.l

Bank of America Dover, Delaware

Senior Credit Analyst 04/1999 - 06/2004

Auditing 15-20 associates on 15 different decisions made in accordance with the approval or declination of a credit limit increase or reinstatement made on behalf of Bank of America. This consists of making sure all decisions are made staying within both Federal & Bank of America's regulation. Associates call when there is a decision that needs to be made outside their lending authority. Reviewing the account with the associate deciding whether to agree or disagree as well as to explain why. Fielding calls from irate customers to explain why a decision or a mistake has been made on their account to get help to research, explain or correct the issue immediately.

Education: POLYTECH Adult Education Woodside, Delaware

Certified Medical Office Assistant, Certified Medical 1999 & 2009

Support Technician, Certified Billing and Coding

Specialist

Program included Anatomy & Physiology, Medical Terminology, Administrative Medical Practices, Clinical Support Practices, pharmacology & EKG, CPR & BLS Certification, HIPAA & OSHA Education, Phlebotomy and clinical rotations at BayHealth, Medical Billing and Coding, Advanced Microsoft Skills, Advanced Accounting Skills, Advanced Office Machine Skills

Bank of America Dover, Delaware

Corporate Training 1999 - 2004

Customer Service, Customer Care, Credit, Priority, Senior Credit Analyst, Team Coach

References: Available upon request

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