Care Support Worker

SIBUSISIWE TANJANI

***********@*****.*** 004***********

Professional Summary

Dedicated care worker with knowledge of diverse care needs. Offers companionship and engaging activities for clients. Experience

Care 4 You Direct

Care Assistant

10/2023 - Current

Duties and Responsibilities

Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.

Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.

Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.

Provided care to patients following detailed care and rehabilitation plans. Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.

Completed regular checks on patient vitals, condition, and recovery. Assisted in the administration of various medications and taking samples from patients when required.

Managed the counting and ordering of establishment supplies, including medication, food, and bedding.

Caremark Limited

23 Ewell Road, Cheam, Duties and Responsibilities Sutton, Reigate [01-24-current

Part-time Care support worker Provided support to patients with learning disabilities. o Assisted with activities of daily living.

o Helped patients learn new skills and talents resulting in increased self-confidence and independence.

• Participated in team building and community-based activities, fostering sense of collective responsibilities.

• Maintained accurate administrative records of patient care plans, resulting in 30% reduction in documentation error.

• Obtained current medical information, weight, height, and vital signs to aid care plan Actively listened to patients' complaints and feedback, actioning. BULLION GROUP INTERNATIONAL HARARE,

ZIMBABWE

Customer Service Representative

02/2019 - 08/2023

Duties and Responsibilities

Assisted customers with product-related questions, feedback, and complaints. Processed and issued product orders and service upgrades for customers. Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.

Addressed customer service enquires quickly and accurately. Kept organized calendar and set up new appointments for field personnel resolving issues.

Handled high-volume telephone calls to address and resolve customer queries

.

NAZARETH HOUSE CARE HOME

HARARE, ZIMBABWE, ZIMBABWE

Health Care Assistant {Part -time

ST

MHEMBERE RESIDENCE, ELDERLY

DIABETESPATIENT HARARE,

Zimbabwe, ZIMBABWE

Care at Home Worker

01/2010 - 05/2018

Duties and Responsibilities

Discussed future care with patients and families, demonstrating emotional resilience, active listening, and compassion.

Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.

Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.

Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.

Positioned and transported patients in wheelchairs or on movable beds. Cleaned rooms and sanitized kitchen workspaces.

Assisted in walking, talking and movement activities for rehabilitation purposes. Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.

Kept patients, carers and families updated on health conditions through regular communications.

D u t i e s a n d r e s p o n s i b i l i t i e s

Completed First Aid, CPR and defibrillation training. Provided clean, hygienic environment for residents by performing routine cleaning and maintenance tasks.

Maintained accurate client records, helping to maximize data quality and accuracy.

Supported nightly routines and helped to reduce disruptions to sleep, delivering person-centered care in line with individual care plans. Accompanied service user to hospital appointments, community events and ad-hoc errands, providing safety and support.

Safely managed and administered medication.

Shared caring and compassionate nature to uplift patient during challenging times.

Prepared and cooked patient's food using ovens, fryers, microwaves, and stoves.

Core Qualifications

Documentation

Mobility support

Patient bathing

Medication supply management

Patient dressing

Pulse and temperature checks.

Bedmaking

Medicine administration

Care planning

Patient rehabilitation assistance Health

checking

• Complex care

• Cather care

• Stoma care

Education

GLEN NORAH 1 HIGH SCHOOL HARARE

GCSES O LEVELS

References Available Upon Request

Certifications

• CARE CERTIFICATION NHS ELF HUB

CARE CERTIFICATE {FLORENCE ACADEMY}

LEVEL 3 DIPLOMA IN HEALTH AND SOCIAL CARE {REED}

DIPLOMA I CAREGIVING {ALISON ACADEMY}

NURSE AIDE CERTIFICATE {ST JOHN AMBULANCE}

PSW APPROACH TO QUALITY CARE {MICHENER INSTITUTE OF EDUCTION} CARE GIVING SKILLS -DEMENTIA {ALISON ACADEMY

Contact this candidate