JENNIFER OGECHI OFUNWA

VIO street, Opposite Compramart

Supermarket Ilaje, Lagos

Email:ad40e4@r.postjobfree.com

Mobile No: 090********

PROFILE: Strong planner and problem solver. Readily adapt to change, work independently, and exceed expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Strategic sales in the formal and informal market, effectively maintaining the chain of supply from key distributors, to Wholesalers, Retailers, and Consumers.

PROFESSIONAL EXPERIENCE

SYGNITE ENERGY AND POWER SOLUTIONS Dec 2022 – Jan 2024 Sales Support Executive

A Solar Renewable Company that provides quality services and products of engineering for homes, offices, and industries.

Achievements/Tasks:

• Ensure customers get the best customer service pre-sales and after-sales.

• Receive calls and reply to WhatsApp messages with professionalism to take customers’ orders and assist them in making a smooth/easy order.

• Served as the voice of the customer to the management and engineers by identifying customer needs by tailoring Sygnite products and services to identified needs and granting 100 percent customer satisfaction.

• Daily research analysis of the local market in terms of purchase and sales measures, consumer habits and practices to similar products, and growth

• Developed a can-do attitude, flexibility, and high-quality work among team members.

• Maintaining solid customer relationships by handling concerns promptly with speed and professionalism

SLUM TO SCHOOL AFRICA Oct 2022 – Dec 2023

Project Facilitator

Create facilitating sensitization and awareness for school kids on road safety practices across the Lagos region.

Achievements/Tasks

• Prepared reports on the progress of the activities in the format to be advised by the Project Manager from time to time.

• Educated primary and secondary school students and teachers on the VIA creative projects on road safety.

• Scheduled and implemented tasks with high standards of professionalism with the collaboration of my team members.

Gourmet Twist Lekki Phase 1 Dec 2021 – Oct 2022

Customer Care Specialist/Social Media Manager

Developing strategies responsible for the development of sales and customer satisfaction. Achievements/Tasks

• Assisting supervisor- Coordinate my team to work as a chain in maintaining effective supply from the key distribution, to wholesalers, retailers, and consumers.

• Social Media Mogul- post and create exciting content on Instagram business page, take orders, entertain customer needs to offer full satisfaction. FILMHOUSE IMAX CINEMA LEKKI June 2019 - August 2021 Customer Care Specialist

A film exhibition cinema with the biggest screen in West Africa. Achievements/Tasks

• Receiving and placing customer service telephone calls.

• Maintaining solid customer relationships by handling concerns promptly with speed and professionalism.

• Ushering guests into the screen.

• Greet guests and provide concessions at the retail box office PERSAIANS RETAIL LIMITED (Max Store) Dec 2017 - May 2018 Sales Representative

Retailers of Children, Men & Women Clothes, Accessories, Shoes &Households. MULTIPRO CONSUMER PRODUCTS LIMITED Mar 2017 - Sept. 2017 Industrial Training Placement

Manufacturers of Indomie Noodles, Hypo Bleach, Dano Milk Minimie Chinchin, Pringles, Kelloggs and Power Oil.

Corporate Sales Merchandiser and Supervisor

Achievements/Tasks

Develop and execute sales strategies.

Develop relationships across targeted accounts.

Manage all sales-related aspects for allocated accounts. Review pricing and service levels.

Developed a can-do attitude, flexibility, and high-quality work among team members. EDUCATION:

May – Currently Ongoing Yaba College of Technology Higher National Diploma

2014 – 2016 Moshood Abiola Polytechnic, Abeokuta, Ogun State National Diploma Mass Communication

2008 – 2014 Silverdale Secondary School, Alagutan, Ipaja, Lagos West African Examination Council

2002 – 2007 Classical International School, Warri, Delta State First School Leaving Certificate

SEMINARS, WORKSHOPS, EXHIBITIONS ATTENDED:

Attended Seminars, Workshops, and Exhibitions: Certificate of Participation in Merchandising Skills training.

SKILLS:

Languages: English (Advance Proficiency) and Yoruba (Native). Computer: Microsoft Office applications.

HOBBIES: Traveling and Cooking

REFEREES:

Will be made available on request.

Contact this candidate